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A dynamic and results-driven Deputy Secretary for Housing Affairs with over 11 years of experience in Project Management, Marketing, Tourism Development, and Architecture. Adept at overseeing the design, quality, and safety of multiple projects, while adeptly adjusting schedules to meet the fast-paced and evolving demands of clients. A self-motivated leader with exceptional leadership skills and a proven ability to manage and supervise multiple tasks, ensuring team collaboration and achieving desired outcomes, offering opportunities for professional growth and the application of my expertise in project management, leadership, and quality assurance.
Leading the protection and development of built heritage through documentation, conservation projects, owner empowerment, and partnerships that support the sustainable activation of historic sites.
- Train and oversee the agency team to meet their objectives. - Communicate and implement municipal strategies and policies with staff. - Monitor work progress using performance indicators. - Address challenges in housing projects and ensure service quality. - Enhance systems and procedures for effective service delivery. - Identify improvement areas, suggest corrective actions, and promote growth. - Share best practices and competitive intelligence with other agencies. - Prepare accurate periodic and quarterly reports and Review supply and demand governance.
- Supervised and motivated the branch team, ensuring proper mentorship and reduced turnovers. - Led all operational aspects of housing project management and ensured service quality and operational integrity. - Trained municipality staff on strategy and policies. - Employed KPIs to assess business and project progress and proposed corrective actions for challenges. - Managed obstacles in housing projects and determined suitable residential products for the area. - Continuously re-evaluated business risks considering various external factors. - Provided reliable monthly and quarterly reports. - Deployed and executed ministry culture, boosting service quality and teamwork.
- Assisted the Branch Manager with operational processes and branch performance oversight. - Reported branch achievements periodically to the General Director of Housing Affairs. - Monitored and addressed residential beneficiary services, concerns, and complaints. - Ensured quality and efficient delivery of housing services.
- Provided strategic advice and implemented the Tourism Development Action Plan. - Monitored issues and opportunities impacting tourism development. - Managed quarantine building workflows and issued movement permits during the COVID-19 period. - Led teams and collaborated with external partners to enhance tourism activities and services. - Oversaw agricultural tourism in Al-Baha City. - Supervised the Marketing and Tourism Investment Department. - Conducted training programs and workshops for hotel and resort employees.
Prepare, schedule, coordinate, and monitor of assigned Tourism Development projects. Formulate project parameters and assign responsibilities to the most capable employees and monitoring the project team. Respond with appropriate and necessary levels of construction supervision to provide quality assurance. Supervise and provide the necessary recommendations for the project and determining the types and quantities of materials used. Supervise the construction and building and troubleshooting, if any.
- Supervised residential product delivery and housing project progress in Al-Baha. - Managed project completion processes, ensuring timely delivery and proper resource allocation. - Addressed customer issues with electronic platforms and facilitated real estate product access. - Established communication methods between administration, project workers, and clients, ensuring proper information flow. - Managed customer contracts from assignment to final delivery. - Prepared and presented periodic reports to senior management.