Haley Westervelt

Partnerships + Community Programs at The Urgent Company

Portland, Oregon, United States

About

Experienced community manager and omni-channel marketer, with 5+ years of experience working for social enterprises, DTC brands, and CPG companies. My skills and interests include community building, copywriting, content creation, and building social strategies. I graduated from the University of North Carolina at Chapel Hill in 2014 with a degree in Global Studies and Journalism, emphasis in PR. My work experience revolves around building e-commerce brands, the intersection of marketing and customer experience, and project management.

Experience

  • The Urgent Company (6 yrs)
    • Partnerships and Community Programs
      Jul 2021 - Present · 5 yrs 1 mo

    • Omni-channel Sales + Customer Service
      Aug 2020 - Jul 2021 · 1 yr

  • Nisolo ()
    • Brand Partnerships Associate
      Nov 2019 - Aug 2020 · 10 mos

    • Customer Experience Supervisor
      Feb 2019 - Nov 2019 · 10 mos

    • Customer Experience Associate
      Sep 2017 - Feb 2019 · 1 yr 6 mos

  • Community Coordinator at Hiptipico
    Jan 2016 - Aug 2016 · 8 mos

    Hiptipico is a social enterprise, whose mission is to support, empower and leverage the creativity and passion of the local indigenous artists in Guatemala. Hiptipico strives to create sustainable pathways for entrepreneurs and to empower indigenous families and communities. I worked as the social media and communications coordinator, managing the company social media and blog (including Facebook, Instagram, Pinterest, Polyvore & Twitter). I helped with photoshoot concepts and improved overall brand image. I also maintained outreach with clients, boutiques and bloggers.

  • Research + Design Coordinator at Trade Monkey LLC
    Oct 2014 - Dec 2015 · 1 yr 3 mos

    Trade Monkey is a social enterprise working with artisans in developing countries. I conducted and analyzed research on product concepts and design, occasionally working directly with local artisans on product design. I learned about the inner-workings of a social enterprise, start-ups and ethical fashion.