Hala Alkassem

Product Manager in Fintech

Riyadh, Riyadh, Saudi Arabia

About

I’m a Product Manager focused on building reliable, scalable products in fintech and payments, with hands-on experience in fast-moving startup environments. I work end-to-end starting from shaping product vision and refining requirements to collaborating closely with design and engineering, shipping features, and validating them through testing and iteration. I’m particularly interested in products at the intersection of payments, wallets, and financial infrastructure, where user experience must be carefully balanced with compliance, security, and risk considerations. Beyond product delivery, I’m passionate about coaching and mentoring early-career professionals and students exploring technology and product roles. If you’d like to discuss fintech, product building, or career growth in tech, feel free to reach out!

Experience

  • WAKI (On-site)
    • Product Manager
      Jul 2023 - Jun 2025 · 2 yrs

      - Gathering and synthesizing requirements from the client. - Defining product vision and conducting market research and product development. - Working closely with cross-functional teams, including designers, engineers, and QA, to drive the development process. - Monitoring key product metrics to evaluate the success and performance of the apps.

    • Junior Software Engineer
      Aug 2022 - Jul 2023 · 1 yr

      - Coordinating projects and providing development strategies. - Leading and managing different products. - Developing new features and improving performance. - Acquiring and managing accounts. - Providing technical support.

  • Jeel Tamooh Fellow at Boston Consulting Group (BCG)
    Mar 2021 - Sep 2021 · 7 mos

    A program that develops and motivates students to their full potential through a series of workshops. It targets the most distinguished students in Saudi Arabia and I was chosen to be one of the lucky members. It allowed me to engage and interact with a variety of people and recruiters and world-class speakers.

  • Software Development and IoT Intern at الأساليب الذكية Smart Methods
    Jun 2021 - Aug 2021 · 3 mos

    Developed a control panel to control a robot arm. Used languages such as HTML, CSS, PHP, SQL, and JavaScript. Also, developed a chatbot using IBM Watson Assistant. Implemented a Text to speech and speech to text module.

  • Mentee - Career Mentorship Program at GE
    Dec 2020 - Feb 2021 · 3 mos

    A mentorship program that matches a mentee with a mentor who is an employee at GE. I benefitted a lot from speaking and interacting with my mentor and set a career plan for my future. The program helped me develop my communication and leadership skills because of its emphasis on making the mentee the initiator not the receiver only.

  • Teaching Assistant at The Core Tech Hub
    Feb 2020 - Apr 2020 · 3 mos

    Assisted in teaching a group of elementary students basics of programming in two different courses. The first focused on game development using Scratch. The second introduced mobile app development using JavaScript.