Hailey Song

Senior Manager of Optus Networks, Capex & Contracts | PMBOK | Prince | Contract & Tender Management | Vendor Management

Sydney, New South Wales, Australia

About

Senior commercial, contract, and procurement leader with 10+ years’ experience managing high‑value technology contracts, governing strategic vendor portfolios, and driving commercial outcomes across telecommunications, ICT, and enterprise environments. Dual‑qualified legal practitioner and accountant with PMP and PRINCE2 certifications, bringing a rigorous, analytical, and risk‑focused approach to contract governance and financial oversight. Proven ability to lead commercial strategy, negotiate complex variations, resolve disputes, uplift supplier performance, and oversee full lifecycle contract management across capital-intensive programs and operational technology agreements. Highly experienced partnering with Legal, Procurement, Finance, Cyber, and Technology executives to shape commercial strategy, optimise vendor performance, and ensure audit‑ready contract and licence positions. Recognised for building strong supplier partnerships, enhancing procurement efficiency, and delivering measurable improvements in cost, performance, and compliance.

Experience

  • Optus ()
    • Senior Manager of Capex & Contracts Management Governance at Networks
      Feb 2024 - Present · 2 yrs 6 mos

      1. Strengthened enterprise-wide contract governance frameworks, improving compliance, performance tracking, and stakeholder visibility across a $50M+ Capex portfolio. 2. Designed and implemented executive-ready contract dashboards that provided real-time performance and financial insights, enabling proactive governance and faster issue escalation. 3. Supported contract transition activities across multi‑vendor environments, including re‑scoping, novation pathways, and commercial readiness for major technology cutovers. 4. Lead strategic procurement governance for OSS technology portfolios, ensuring compliance with vendor contracts and procurement policies. 5. As a Senior Manager in the OSS department of Optus Networks, responsible for Capex/Opex and contracts management governance. 6. Oversee end-to-end sourcing processes, optimizing supplier selection for technology investments across cloud infrastructure and software procurement. 7. Govern contracts and sourcing aligned with annual $50M+ Capex and $15M Opex, driving cost efficiencies and budget alignment. 8. Lead stakeholder engagement across Procurement, Finance, and Legal, ensuring procurement decisions align with business objectives. 9. Negotiate and execute technology supplier agreements, ensuring best-value outcomes. 10. Managed SaaS and cloud licensing considerations across OSS and enterprise platforms, including entitlement validation, renewal governance, and audit‑ready documentation.

    • Project Manager for Tender and Sourcing
      Sep 2020 - Feb 2024 · 3 yrs 6 mos

      1. Analysis & Optimization of RFI, RFQ, RFT processes within the Digital Networks OSS team 2. Implemented Audit & Governance across Digital Networks - OSS tenders to ensure compliance to processes, and quality requirements. 3. Implementation of Contract & Resource Governance via Project Management Tools. 4. Provided SOW drafting guidance to Technical Managers & Project Managers. 5. Project Management of OSS Cloud Infrastructure, Probes, including Tender running. 6. Project Management of the Tender Workflow implementation into JIRA. - Process Review & Analysis. - Implementation MS Project into JIRA for workflow. - User Acceptance Testing and Roll out. - Acceptance from Optus Networks Procurement - Train the “Trainer” and hand over to Procurement. 7. Prepare monthly financial forecasts and provide financial governance over contracts in the OSS Design team. 8. Advising and supporting PMs for RFT project management artefacts to ensure effective outcomes such as: Delivery timelines and schedules are met and adherence to quality standards. 9. Support and governance for the Director & Technical Associate Directors with appropriate resources, project/sourcing schedules per strategy & budget 10. Digital Networks AOP coordination. 11. Leading TMO team. 12. JIRA, Confluence, Bigpicture, MS Project, Sharepoint, SAP, Ariba

  • Solicitor at Benefit Legal Lawyers
    May 2018 - Aug 2020 · 2 yrs 4 mos

  • Tax Agent | Accountant at Bluechip Accounting Services
    Jul 2012 - Aug 2020 · 8 yrs 2 mos