Tel Aviv District, Israel
R&D and Product Operations leader with 10 years of experience driving execution excellence in software organizations. Builds scalable processes, leads cross-functional programs, and aligns Product, Engineering, and Go-to-Market around clear priorities and measurable outcomes. Data-driven and impact-focused, brings structure and accountability in fast-paced environments and influences diverse stakeholders. Leverages customer and user feedback to advance organizational results and continuous learning, partnering with global teams across the US, Europe, and Israel.
# Founded and scaled the Product Operations function, defining its mandate, operating principles, and cross-organizational engagement model. # Owned product operations infrastructure including tooling, templates, and knowledge management, driving consistent adoption and scalable ways of working. # Developed and implemented company-wide project management standards to ensure consistency, transparency, and delivery excellence. # Built strong operational partnerships between Product, Engineering, and GTM, enabling better alignment and smoother execution. # Designed and owned the roadmap management process, introducing KPI and plan-vs-actual disciplines and expanding organization-wide visibility into OKRs, providing leadership with the clarity to evaluate product impact and execution performance. # Created a structured process to collect, analyze, and prioritize customer feedback, ensuring customer insights were reflected in product decisions. # Led high-impact cross-functional initiatives, driving coordination, clarity, and successful delivery across multiple teams.
# Build and own a new customer feature request process # Build and own a new internal feedback process # Creating an alignment of clear product areas terminology across the organization # Creating from scratch a design partners dashboard to enable the Product team direct communication with customers per product area # Strengthen the relationship between the Product team and the Field, and provide the Field a significant platform to influence on the Roadmap # Pushing to a data-driven organization by creating data dashboards such as strategic POC customers and escalated customers # Creating control dashboards for the PMs and helping them organize their projects and commitments
# Escorting five application groups/teams: managing tech projects, roadmap planning, sprints management, metrics, measurements, agile methodologies. # Projects management: working closely with subject matter experts, product management, design teams, and development teams to clearly define, explain, and communicate the project status, goals, expectations, and tasks # Process management: SSDLC process following FedRamp requirements * Organization policy definition for alerts handling due dates * Repository management process and creating R&D team’s ownership for each repository * Integration between Jira, Slack, and Orca Security * Implementation of a new automated process in Jira and Slack for security alerts * Creating monitoring dashboards
# Create and own the quarterly planning: product vs. R&D dependencies and interfaces # Conducting the bi-weekly execution & rollout meeting, Identifying risks, and building mitigation plans # Own the R&D KPI definition (success criteria), measurements, and insights # R&D project management: Project plan, execution plan, and monitoring # Reflection and improve the R&D incomplete processes # Improve and maintain workflows adjusted for the R&D teams in Jira # Creating and managing capacity plans according to the annual hiring plan: assumption vs. reality # Support team internal & external interfaces: ** Redefine organization severity, SLA, and OLA definitions and implement work process standards. ** Improve visibility of customer-facing issues ** Improve cross-functional efficiency: minimize work platform and re-configure Jira/ Zendesk
#Leading and managing cross-functional and professional scrum team that contains FE, BE, QA, and Product Manager. #Personal day-to-day management of 12 team members(international): one on one weekly meetings, setting personal and professional goals. #Leading scrum full-cycle meetings: planning, review, retrospective, daily. Improving productivity and efficiency while using scrum tools and personal skills. #Define, lead and implement agile-scrum framework throughout the development lifecycle while working closely with engineers and managers. #Coach organization R&D teams in agile routines and practices.
#Setup project meetings for a full understanding of project requirements. #Responsibility for planning and monitoring projects including creating work plans and schedules, resources distribution, defining workflows, and management of the day-to-day tasks. #Manage the required tasks from the product spec phase up to development and oversee their execution by all the responsible teams. #Lead status meetings. #JIRA Admin: o Create and maintain workflows adjusted for better interfacing between the different departments of the company. o Support and assist the users of the system #Experienced with project management software such as MS Project