Zurich, Switzerland
Subject Matter Expert - Claims Coordination Developing and improving statistical tools, preparing analysis and reports in order to support management decisions. Power user of the systems used within the team (Shipnet, Claims Tracking System), participating in improvement and replacement projects for systems. Managing and reconciling the demurrage accrual accounts of subsidiaries.
Demurrage Analyst • Negotiated and settled demurrage claims with vessel owners and oil terminals. Ensured timely processing and realizing highest possible savings based on available information and applicable contract terms. • From Sep 2014 as Lead Analyst assumed supervisory tasks and responsibilities in lieau of supervisor • Migrated the portfolio of Asia-Pacific Chemical Demurrage claims from Singapore (Dec 2013). • Managed and reconciled the demurrage accrual accounts of subsidiaries.
Thesis project: Market Intelligence in the Procurement of Fabricated Equipment, focusing on Eastern Europe - Selecting the best suppliers in Eastern Europe for Fabricated Equipment to diversify the supplier base of this type of equipment. Other tasks related to Supplier Relationship Management.
As a member of the team for this external project conducted market research on the Italian dental market. Prepared the primary research, delivered the analysis of the collected data and a conceptual model for the company to enter the market
As the leader of the group in the Student Enterprise program delivered a market research concerning Radisson’s brand recognition and image in Hungary. Coordinated the team, prepared the primary market research, conducted the analysis of the collected data in SPSS, wrote the Executive Summary and presented the results of the project.