Charlotte Metro
As an influential and results-driven executive, I have extensive experience leading supply chain, ESG, retail, and procurement strategies. During my career, I have implemented an innovative vision for sustainable solutions and new initiatives. I have also leveraged data to identify opportunities and drive cost savings while creating a culture of engagement and cross-functional collaboration. I am an authentic leader who drives retention by developing professionals and coaching and mentoring them to achieve high performance and value. I lead with clear communication and transparency to align teams toward organizational objectives, driving results and profitability across enterprises. A few notable accomplishments of which I am incredibly proud include: • Onboarding 50-60 diverse suppliers over a 3-year period at Compass Group/Foodbuy, creating purchase options and limiting supply chain risks. • Assessing and optimizing products available in order guides and delivering $15M in cost savings at Compass Group/Foodbuy. • Introducing and mobilizing the global contract involving coffee, vending, and water services; delivered 10% in cost savings to the client, exceeding the contractual commitment by 2% at Compass Group/Foodbuy. • Improving Home Depot’s seasonal category market share position from an estimated #7 to #2 in the country during my tenure. I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at [email protected] Expertise and Specialties: P&L Management Servant Leadership Change Management Process Improvement Culture & Relationship Building Procurement & Supplier Management
Lead sustainability and CSR strategy for Compass USA: Net Zero goals, food waste reduction, animal welfare, and client/supplier engagement
Vice President of Category Development & Environmental, Social, & Governance (ESG), 2021–Present Lead team of 45+ traditional category managers and 5 direct reports handling supplier diversity and sustainability for largest North American food service procurement solutions organization. Establish and cultivate strategic partnerships with suppliers, optimize value in contract negotiations, and extract mutually beneficial financial and value-adding services. Manage supply chain issues and act as liaison between category managers, suppliers, and culinary leaders • Led initiative to manage 100% of produce procurement internally, increasing category team from 3 to 9, optimizing processes, and saving money. • Developed strategies focused on total cost of ownership (TCO) and process and efficiency improvements. SKILLS Process Improvement High-Level Negotiation Sustainability Initiatives Culture & Relationship Building Procurement & Supplier Management
Senior Director Category Development, Culinary & ESG, 2019–2021 Administered $200M P&L. Spearheaded senior-level steering committee to prioritize and implement supplier diversity programs across all functional groups. Hired and collaborated with outside category consultants to identify cost and labor-saving opportunities. Analyzed data and developed reporting strategies for culinary consulting team to impact customer satisfaction. • Built improved dashboards for consults to illustrate bottom-line impact and track results for customer organizations. SKILLS P&L Management Servant Leadership Data-Driven Decision-Making Cross-Functional Collaboration Creative & Strategic Problem-Solving
Director, Category Development / Senior Category Development Manager, 2016–2019 Led team of 15 category managers while directly involved in daily category management operations. Identified suppliers, set negotiation strategies, and managed supply chain issues to minimize disruption. Leveraged relationships with large food suppliers and introduced multiple bakery category initiatives for cost savings. • Collaborated with corporate chefs to rationalize frozen bread product portfolio and build Manager’s Guide outlining new product assortment for unit chefs. • Designed good/better/best cookie dough product strategy and coordinated key supplier negotiation based on volume potential and market intelligence/benchmarking, achieving $3M in cost savings. SKILLS Process Improvement High-Level Negotiation Sustainability Initiatives Cross-Functional Collaboration Culture & Relationship Building
Managed daily operations, monitored contract terms, and cultivated and developed supplier relationships. Performed extensive data analysis to identify opportunities for supplier changes to maximize spending. Served as key member of account management team developed to implement and convert global agreement with HSBC. • Grew billed income 22% with smallwares compliance project, using data analysis to create rationalized order guides in partnership with culinary stakeholders. • Realized 40% savings on food service chemicals with execution of pilot sector to validate product yields and service levels. SKILLS Change Management Data-Driven Decision-Making Cross-Functional Collaboration Culture & Relationship Building Procurement & Supplier Management
Managed various categories (up to $1B purchase volume) along with team of category managers. Responsible for contract negotiation, price management, relationship management, change management, business plan development and implementation.
Managed $375M multi-line category of seasonal merchandise involving extensive coordination with up to 50 global suppliers and 100 manufacturing and distribution facilities, supporting 2,000 Home Depot locations nationwide. • Achieved multimillion-dollar sales growth in down economy. Beat margin plans by 20%, exceeding plan by multimillions of dollars. • Grew category profitability and increased margin by 200 basis points. SKILLS Servant Leadership Visionary Strategic Planning Cross-Functional Collaboration Creative & Strategic Problem-Solving Procurement & Supplier Management
Managed multimillion-dollar inventory. Hired and collaborated with database experts to design and integrate forecast demand technology. • Developed and implemented formal inventory planning process with automated tracking system, reducing inventory by $13M and exceeding turns plan. SKILLS Servant Leadership Visionary Strategic Planning Cross-Functional Collaboration Culture & Relationship Building Creative & Strategic Problem-Solving
Managed lighting and seasonal holiday inventory logistics, monitored overseas product acquisition into US distribution centers, coordinated lead time, tracked orders and shipments, and handled troubleshooting with suppliers. • Saved $5.5M in seasonal program with execution of new strategy and supplier metrics, reducing shipping costs by 20%. SKILLS Servant Leadership Sustainability Initiatives Data-Driven Decision-Making Culture & Relationship Building Creative & Strategic Problem-Solving