Bainbridge Island, Washington, United States
I am a Marketing major recently graduated frlm Virginia Tech's Pamplin School of Business. I am passionate about marketing and event planning and management and eager to apply my experience from classes and previous employment in a real-world environment through a challenging full-time opportunity. I’m particularly interested in opportunities that immerse me in practical business challenges, allowing me to use my communication skills and marketing insights. I look forward to collaborating with teams that are at the forefront of innovation and enhancing marketing strategies to achieve impactful results.
• Planned and coordinated meaningful brotherhood events by collaborating with 16 executive board members to ensure cohesion, strong member engagement, and seamless execution • Managed a $3,000+ semester budget while coordinating with external venues and vendors to execute 14 events efficiently and within financial constraints
• Supported demand generation through audience segmentation, database enrichment, and campaign performance analysis • Contributed to paid search and competitive intelligence initiatives, improving ad performance and visibility • Project-managed six ON24 webinar productions to promote company products, coordinating cross-functional teams, and resolving last-minute technical challenges to ensure smooth execution • Built and managed WordPress landing pages and executed HubSpot email campaigns that drove 650+ total webinar registrations and 190+ live attendees across AMER and EMEA/DACH regions
• Led 4 bonding events and one-on-one mentorship for 80 members, fostering inclusivity, wellness, and personal and professional development
• Enforced bylaws and addressed member concerns through collaborative, detail-oriented decision-making to uphold accountability and reduce risk
- Provided excellent customer service by understanding guest needs, managing requests, and quickly solving issues, leading to happy customers and repeat visits. - Worked well with kitchen staff, bartenders, and management to keep operations running smoothly and create a positive team atmosphere. - Handled multiple tables at once in a busy environment, showing strong multitasking and time management skills during peak times while keeping service quality high. - Quickly addressed customer concerns, turning problems into chances to improve guest experiences. - Used product knowledge to suggest menu items and drink pairings, boosting table sales and enhancing the overall dining experience. - Paid close attention to detail in order accuracy, food delivery, and payment processing, while following health and safety guidelines to maintain a clean and safe space.
- Helped customers by suggesting products that fit their needs, improving their shopping experience and increasing sales. - Learned the store layout to quickly assist customers in finding products, ensuring fast service and clear communication during their visit. - Built positive relationships with a diverse range of customers by listening to their questions and addressing their concerns, which led to higher customer satisfaction and loyalty.