Atlanta, Georgia, United States
I lead and own enterprise AI automation platforms that power digital employee experience across IT and HR. Today, I’m responsible for a multi-platform ecosystem spanning ServiceNow, Moveworks AI, Nexthink, and enterprise data platforms—supporting 20,000+ employees and enabling AI-driven service delivery at scale. What I enjoy most is building systems that actually remove friction for employees—where AI agents, workflows, and integrations come together to automate real work, not just act as add-ons. Over the past few years, I’ve: • Delivered a $3M automation roadmap with $600K realized in year one • Built and scaled 50+ production AI bots used daily across the enterprise • Designed chatbot-first and proactive automation architectures • Led global engineering teams (20+) while owning platform strategy and execution I work across architecture, engineering leadership, and business strategy—whether that’s designing systems, guiding teams, or aligning with leadership on outcomes and ROI. Currently focused on advancing enterprise automation using GenAI and agentic architectures.
Led enterprise cloud migration initiatives for large-scale collaboration and digital workplace platforms. • Architected Azure-based integration frameworks using Key Vault and secure API services. • Designed automated workspace provisioning engine supporting enterprise collaboration environments. • Migrated complex on-prem applications to cloud platforms with custom migration tooling and validation frameworks. • Delivered enterprise-grade data analysis and reporting systems to improve data quality and operational insight.
• Designed enterprise search architecture reducing information retrieval time by 50%. • Implemented CI/CD pipelines improving deployment reliability and reducing release cycles. • Led modernization initiatives for large-scale enterprise systems.
Developed workflow automation and enterprise collaboration solutions.
• Built enterprise portals and compliance monitoring systems using SharePoint and .NET.