Navi Mumbai, Maharashtra, India
HR Operations professional with nearly 6 years of experience, specializing in global onboarding, employee lifecycle management, and process optimization across APAC, EMEA, NAM, and LATAM regions. Proven track record in improving onboarding efficiency by 70% through development and execution of structured training programs and streamlined workflow. Expertise in HR service delivery, SLA management, and escalation resolution, ensuring compliance with organizational policies and global standards. Skilled in leveraging HRIS and collaboration tools including ServiceNow, SAP, SharePoint, Workday, Fieldglass, and DocuSign to enhance operational accuracy and productivity.
global onboarding, employee lifecycle management, and process optimization across APAC, EMEA, NAM, and LATAM regions, SLA management, and escalation resolution, handling various tools like SAP, SharePoint, Workday, Fieldglass, and DocuSign for onboardings
Role & Daily activities/KRA - Launching post offer checks for US candidates (Engineering and non engineering background candidates), Monitoring contingencies, Coordinating with recruiters, candidates and hiring managers & Client. Share start dates and rostering on My learning for Orientation, Complete I9 documentation before start date, Preparing RCA for escalations, Training new joiners, Preparing data to showcase client. Etc.
Worked with UK client - KRA - welcome call and email to the candidate and hiring managers, Pre hire checks - Background, Right to work, creation of new case on share point, Monitor FADV checks on employment and education. Check on Security clearance, closing task on service now, sent File clearance for quality check. Provide detail training to new joiners, Maintain 100% Accuracy for file clearance. Etc