Yenisehir, İçel, Türkiye
I studied tourism and hotel management, have done training programs in USA, my focus point is human relations not products. Since 5 years i work in Applecare from homeoffice. I am fluent in English and German
*Creating Catalog and building attributes,maintaining *Solving complex tasks in certain time *Answering Vendors' and Stakeholders' requests *Staying connected to team to provide better service
*Technical support of iOS- watchOS -iCloud - Apple ID *Customer questions, technical problems- referring to the service procedures, and creating solutions *Sales Representative ,managing stocks and products by revealing the best option for customers in good manner, KPIs, annual reports.
Making sure of operation works on my period Managing employees and customers’ requests Providing the best servise as needed Accounting and customer service tasks like check/in- check/out, unexpected event managements, crisis management
Making sure all team is on purpose working in order. Accepting shift , cashiering , reports and passing it over to another shift Daily reports , Welcoming guests , Check-in/out process . Working in harmony with other departments to provide a quality service for guests. Organising departure times , travel reps` organization in property
Helping to guests about any questions and problems ,working on Satisfactory Survey and reporting to managers.Reporting guest complains and providing solutions by working with other departments in co-operation. Check-in check out process, guest accounts, cashiering, room assignment, crisis Management