Seattle, Washington, United States
I build and scale platform products at the intersection of payments, data infrastructure, and ML/AI — combining technical depth with strategic instincts to ship things that compound in value. At Costco Travel, I own the global Booking & Payments Platform — a large-scale consumer-facing system spanning travel bookings, payment flows, PCI-DSS compliance, and partner integrations across international markets. My work ranges from 3DS authentication strategy and PSP API contracts to NPS telemetry pipelines, partner ISV enablement, and global market launches. Before that, at Walmart Global Tech, I led supply chain data platform strategy — owning a multi-year roadmap to centralize fulfillment data, shipping an ML-powered packaging recommendation engine, and integrating computer vision into automation workflows across a large fulfillment network. I'm most energized by platform bets that don't just solve today's problem — they create infrastructure others build on. I bring a product mindset grounded in technical fluency: API architecture, distributed systems, ML pipelines, and compliance design. MS Computer Science · University of Washington (GPA 3.9) Areas of focus: Technical Product Management • Platform & API Products • Payments & Booking Systems • Data & Analytics • AI/ML Enablement • UX Optimization • Cross-Functional Leadership
- Drove strategic product vision for Costco Travel’s Booking Portfolio, collaborating with cross-functional teams to design, develop, and launch customer-centric features, driving global travel booking optimization and user engagement. - Defined roadmap and technical strategy for Costco's large-scale global payments platform, owning PSP API contracts, fraud signal schemas, rollback strategies, and compliance alignment for 3DS payment verification across Mastercard/Canada/UK. - Proactively drove PCI-DSS-scoped endpoint migration across payment and PII data surfaces ahead of regulatory deadlines, reducing failed transactions. - Owned end-to-end user experience strategy, actively participated in user flow design, wireframes, prototypes, and usability testing to ensure intuitive, frictionless customer journeys across web and mobile platforms. - Spearheaded agile product development as a Scrum leader, closely collaborating with engineering teams to deliver scalable, high-performance features, resolving technical challenges, and maintaining delivery velocity.
- Defined and implemented a centralized item data strategy, integrating multiple internal systems to enhance catalog completeness, data accuracy, and downstream usability. - Developed scalable automation solutions to transform raw data into catalog-ready insights, driving significant operational efficiencies and cost savings in truckload optimization. - Designed and launched a structured certification framework, incorporating standardized validation, variance reporting, and governance mechanisms to improve data integrity and reliability for downstream applications. - Optimized dimensional data workflows by enabling network-wide access to area and volume metrics, improving decision-making across fulfillment, supply chain, and logistics teams. - Led the strategic optimization of the packaging catalog, implementing data-driven box selection and shipping innovations that increased packaging utilization by 10% per site, reducing waste and enhancing customer delivery experience.
- Managed Intel’s Android BSP team of five to prioritize and execute product testing, ensuring alignment with program objectives and timely delivery. Defined a clear road map for quality assurance processes, supporting the Intel Android product. - Spearheaded end-to-end product quality, overseeing build, integration, security testing, and debugging for Android on Intel’s X86 platform. Provided key input on engineering decisions related to tech strategy feature delivery. - Designed implementation of automated testing protocols, reducing testing time by 46% and improving test suites, showcasing strong decision-making and process optimization skills. - Delivered & Managed dashboard with an end-to-end view of test results providing insights for engineering deci- sions. Modified test packages to transform and load data emerging from 15 different database sources. - Conducted user research and gathered customer feedback to refine testing strategies and ensure launch readiness, leveraging both quantitative and qualitative insights to drive continuous improvements.
Led the development of STEM education initiatives for 650+ students, creating engaging hands-on learning experiences. Organized interactive science tours at premier research labs such as DRDO, ICRISAT, and RCI, enhancing the accessibility of technical education for underserved communities
Led the execution of an Android application, managing user feedback and iterative product feature improvements to enhance data efficiency by 45%. Collaborated with diverse teams to ensure alignment of product features with the overall project vision, advocating for user-centric design principles.