Delhi, India
I thrive at the intersection of people, processes, and infrastructure. As the Head of Administration, my mission is to build the foundational environment where innovation happens. With years of experience in managing large-scale operations, facilities, and strategic procurement, I specialize in turning complex administrative challenges into streamlined, cost-effective solutions. I believe that Administration isn't just about "keeping the lights on"—it’s about creating an ecosystem that empowers every employee to do their best work. My Core Focus Areas: Strategic Infrastructure: Designing workspaces that foster collaboration and reflect a tech-forward culture. Cost Optimization: Implementing lean methodologies to maximize ROI on operational spend. Risk & Compliance: Ensuring robust safety, security, and statutory standards across all touchpoints. Vendor Partnership: Building high-value relationships that drive quality and reliability.
Operational Transformation: Leading the overhaul of administrative frameworks to align with Team Computers’ rapid growth and digital-first philosophy. Strategic Asset Management: Overseeing a multi-site portfolio of facilities, ensuring 100% operational uptime and optimized space utilization. Fiscal Stewardship: Driving bottom-line impact through rigorous vendor negotiation and the implementation of automated procurement systems. Employee Experience (EX): Crafting "Workplace of the Future" initiatives that enhance employee engagement, safety, and productivity. Sustainability Integration: Spearheading "Green Office" protocols to reduce carbon footprint and align with corporate ESG goals.
• Identifying opportunities that will continuously improve all aspects of FM operations. • Overall responsibility for all soft services incl. Reception services, Catering/Vending, Cleaning, Security, meeting rooms, events management etc. • Support the development of FM contracts and contractor management. • Contribute to FM Procurement strategy and benchmarking projects. • Support and lead the management of all Hard Services Incl. Asset Management, Buildings & Equipment and PPM scheduling. • Ensure records are created and maintained for building (site logbooks) to demonstrate full operational procedures are followed. • Property Management, working with Building Services Manager, Finance, Legal, Divisional/Brand Heads on service charges, rates and lease requirements. • Manage office space utilisation and continuously develop “ways of working”. • Management and reporting of Facilities budgets • Work across the business to support all aspects of operational service delivery. • Ensure all objectives and requirements are clearly communicated across the team • To advise senior leadership team in the allocation of space and office accommodation within the building. • Develop, review and keep the Business Continuity Plan and arrangements up to date, fit for purpose and regularly tested. • Devise, manage, deliver the annual Facilities budget. • Assess and forecast financial performance, including comparison of actuals to budget, consider outlook and manage activity to deliver agreed financial outcomes. • Motivate, develop and lead a brilliant team and build great relationships with external suppliers (including catering, cleaning, M&E, storage, utilities, real estate, car fleet etc.) making sure contracts are well managed and issues are escalated and resolved as appropriate. • Maintain the safety management system for contractors, including induction processes, permits to work, CDM Site Safety Plans etc.
- SPOC for all administrative and hospitality management activities of site. - Ensure smooth running of day-to-day operations Liaising with building management Provide world class facilities service - Planning & Execution of CSR and other events (noticeable days) - Coordination with critical departments - Formulate SOP as per client requirements - Coordinate with Project Management Company for timely completion of work. - Review of sub-contractors / vendors performance on monthly basis - Procurement of material for pantry, housekeeping, cafeteria & café. - Supervision and responsibility for the proper functioning of technical systems such as electrical, HVAC, Internet & NSE lines - Space management adhering to effective management of seats. - Ensure smooth onboarding of the employees. - Promotes continuous improvement of workplace safety and good environmental practice - Ensure all communication are completed wrt queries, escalations, requests, and complaints - Ensure smooth and adequate flow of information within the company to facilitate other business operations. - Refurbishment of the space as per client / business requirement.
• Periodic check of facility to ensure smooth operations. • Formulate SOP and ensure strict adherence of the same on ground. • Analyze financial performance and organize work to increase productivity. • Receivable management – responsible for collection of rentals from all clients. • Keeping abreast with the local and state statutory policy. • Coordinate with different department for smooth functioning. • Ensure all communication are completed wrt queries, escalations, requests, and complaints. • Coordinate with Project Management Company for timely completion of work. • Monitor and inspects buildings and premises for safety issues. • Review of sub-contractors / vendors performance on monthly basis. • Promotes continuous improvement of workplace safety and good environmental practice. • Managing security, housekeeping, concierge desk, MST. • Planning, designing and execution of community event for member engagement. • Liaising with Government officials for Building & Café compliance and licensing. • Managing Cafeteria, CCTV, Access, Server, recording. • Schedule PM of building critical equipment. • Handling billing for client, vendors and café. • Procurement of material for pantry, housekeeping, cafeteria & café.
• Ensure that the facility is clean and maintained according to company policy and procedure. • Supervision, responsibility, and Coordination with engineering, housekeeping, security, facade, STP, horticulture, etc teams for daily operations. • Strict adherence of SOP, code of conduct and regulations laid by client. • Manage record keeping for all contract-related correspondence and documentation. • Allocate and manage facility space for maximum efficiency along with coordinating office space. • Identify saving opportunity and be part of improvement initiatives. • Ensure PO / WO are raised within the approved budget. • Supervision and responsibility for the proper functioning of technical systems such as electrical, HVAC, lifts, STP, fire alarm/firefighting, and other technical system • Supervision for all civil repair and maintenance work. • Ensuring smooth operations of different location (remotely). • Prepare budget & upcoming projects for different location. • Smooth transport service to employees. • Coordinate with finance, HR and other department. • Conducting frequent meetings with client for redressal of their complaints. • Prepare work permit according to aligned task. • Space management adhering to effective management of seats. • Maintaining PPM schedule for critical and non-critical equipment • Monitoring day-to-day upkeep of facility • Procurement of project material based on request of client. • Monitoring end to end operations (Soft Service / M&E service / Helpdesk / Valet Service)