Barcelona, Catalonia, Spain
Advanced experience in Account Management & Customer Success roles within Multi-national companies. Sales efficient, proactive and creative professional in Change and Customer Management in the Tech & Travel industry. 3 languages proficiency (EN, FR, ES) + good German. Driving strategic customers to achieve their expectations.
For over 30 years, we have been helping the world’s hospitality businesses maximize their revenue performance. A pioneer and global technology leader, IDeaS offers industry-leading revenue management solutions for business of all types and sizes in the global hospitality and travel industries. We transform the right data into clear and actionable insight, so that our clients can price, forecast and report with speed and confidence, improving business performance. https://ideas.com/fr/about/
Manager of Sales for France, Belgium, Switzerland and North Africa
Management of the Top Hotel chains providing them consulting reports and statistics. Upselling ancilliary services and optimization of the Distribution Channels Contracts Management Consortia business development
-Project Management : Implementation of Aggregators content as Hotel.de/TravelRes (Germany - 10000 Htls) ; Jacob Online(UK - 3000 Htls) -Implementation of hotels in the channels (Amadeus-Sabre-Galileo-Worldspan and IDS + Consortia program LANYON) -Load of negotiated rates into the different GDS and IDS -Work closely with the ACOs (Amadeus Commercial Organization) on the following markets: Germany, Finland, France, Russia, CESE, Asia and CWA. -Special hotel project with E-Travel Aergo -Account Management: 5 chains of more than 15 hotels with weekly follow-up
Follow-up of the hotel implementation and ensure the smoothness of the process of eDistribution