Guilherme Yoshio Ando

HR Manager | Talent Acquisition Manager | Workforce Planning | People Analytics | Employer Branding | Diversity Hiring | HR Operations | Stakeholder Management | TA Strategy

São Paulo, Brazil

About

Strategic and results-driven HR Leader with nearly a decade of experience leading Talent Acquisition, HR Business Partnering, and Workforce Planning across multinational environments like Amazon, Kuehne+Nagel, and Cummins. Specialized in high-volume and strategic hiring, having delivered over 6,000 hires in a single year while managing and developing teams of up to 15 recruiters across LATAM. Proven expertise in reducing time-to-fill by 35%, cutting recruitment costs by 25%, and improving candidate experience scores by 35%, through process optimization, People Analytics, and data-driven decision-making. Hands-on experience with ATS platforms (Gupy, Greenhouse, SuccessFactors (SAP) and Pandapé), recruitment dashboards, and global reporting tools, ensuring real-time visibility of KPIs, headcount planning, and hiring pipeline health for C-level stakeholders. Successfully led vendor management projects, BIDs, and large-scale employer branding campaigns, increasing qualified applicant volume by 40% and reducing early attrition by 20%. Passionate about driving Diversity & Inclusion initiatives, having increased leadership representation from underrepresented groups by 45% across LATAM. Skilled in building high-performance teams, influencing senior leadership, and aligning HR strategy with business growth goals. I thrive in fast-paced, high-growth environments, delivering scalable and innovative HR and Talent Acquisition solutions that positively impact both people and business outcomes.

Experience

  • Talent Acquisition Manager – Brazil at DHL Supply Chain
    Aug 2025 - Present · 1 yr

  • National Human Resources & Talent Acquisition Supervisor at Kuehne+Nagel
    Aug 2023 - Aug 2025 · 2 yrs 1 mo

  • Talent Acquisition Coordinator – LATAM at Amazon
    May 2022 - Aug 2023 · 1 yr 4 mos

    •Led Talent Acquisition strategy across Latin America, managing end-to-end recruiting operations and overseeing a team of 15+ recruiters across Brazil, Mexico, Costa Rica, and Argentina. •Developed and implemented interview training programs across the region, resulting in a 35% improvement in candidate experience and increased process consistency. •Directed key HR transformation projects, including the restructuring of 50+ SOPs and SLAs related to recruitment and vendor operations, reducing process errors by 30% and enhancing overall efficiency. •Spearheaded the automation of recruitment workflows, cutting manual administrative tasks by over 50% and significantly increasing recruiter productivity across multiple countries. •Partnered with senior leadership to align hiring strategies with business growth plans, ensuring timely and high-quality hires for critical and strategic roles. •Optimized time-to-fill and quality-of-hire KPIs, achieving quarter-over-quarter improvements through data-driven decision-making and continuous process refinement. •Enhanced employer branding initiatives and talent pipelining, leading to a 65% increase in qualified applicants month-over-month through organic sourcing channels. •Reduced recruitment spend by over R$1.2 million annually through internal pipeline development and vendor negotiation. •Championed diversity hiring programs, increasing leadership representation of underrepresented groups by 45% across the region.

  • Senior Human Resources Specialist at Cummins Inc.
    Feb 2021 - May 2022 · 1 yr 4 mos

    • Led full-cycle talent acquisition, from high-volume to executive-level roles, improving time-to-fill by up to 25% and increasing quality-of-hire through strategic alignment with business needs. •Managed the corporate internship program, boosting conversion rates by over 60% through structured onboarding, mentoring, and development plans aligned with future talent pipelines. •Conducted strategic turnover analysis, differentiating between voluntary and involuntary exits, and implemented action plans that reduced turnover from 18% to 11% during the COVID period. •Designed and implemented career pathing and individual development plans, accelerating internal mobility and strengthening succession planning across key business areas. •Oversaw the Formare social inclusion program, delivering vocational training and employability skills to underprivileged communities, resulting in above-average placement rates and internal recognition for social impact. •Acted as lead on employee relations, managing sensitive internal investigations, labor negotiations, and legal case preparation, avoiding litigation costs estimated in the seven-figure range. •Spearheaded HR compliance and governance initiatives, ensuring 100% adherence in internal and external audits and serving as a key advisor to leadership on labor law and policy. •Delivered LATAM-wide training programs on leadership, ethics, and performance management, driving alignment of people practices across regional operations and improving leadership engagement scores.

  • CNA Idiomas | Oficial (3 yrs 1 mo)
    • Human Resources Specialist
      Aug 2018 - Feb 2021 · 2 yrs 7 mos

      •Managed end-to-end recruitment processes for 3 branches, reducing average time-to-hire by 25% through streamlined screening and strategic partnerships with universities. •Implemented a new onboarding program that increased new hire engagement by 30% within the first 90 days, enhancing retention and cultural integration. •Led employee engagement surveys with 95% participation, resulting in action plans that improved internal satisfaction scores by 22% in one year. •Updated HR policies to ensure 100% compliance with labor regulations, mitigating legal risks and maintaining operational integrity. •Optimized key HR metrics (turnover, absenteeism, time-to-fill) using monthly analytical dashboards, providing strategic insights to senior leadership. •Served as the internal communications lead, improving message reach and engagement by over 60% through enhanced communication channels and campaigns.

    • English Teacher
      Feb 2018 - Feb 2021 · 3 yrs 1 mo