São Paulo, Brazil
20+ years professional background in large companies of various business segments (automotive, chemical and logistics), 10 of these years in leadership roles, acting in logistics and supply chain management. APICS’s CPIM certified. Hard skills in long-term and mid-term planning, data & prediction analytics, system implementation, project management, business development, decision making methods and financial analysis. Soft skills in people development, mentoring, cross-cultural, diversity supporter, opened mind. My professional goal is work on environment which future is being building, using disruptive approaches to solve problems and support the improvement of people lives constantly. I would like a role where I can in fact connect closer with people needs. I also would like a role where I have opportunity to work with different people than me, from other countries, cultures and behaviors, and then I could learn more with this diversity and improve myself as professional and as human being. I am very enthusiastic of inclusion theme, especially for the autism spectrum, because I am an atypical father, and I can feel closer all challenges and necessities are demanded for people in this condition. Me and my wife work as volunteers to support needy atypical families which don't have enough resources or knowledge for their children growing.
Head of Departments: Parts Logistics (LI) - Inbound division: milk-run from local suppliers to the Piracicaba plant - Outbound division: after sales parts distribution to dealers Consolidation Center (CC) - CY division: Container yard and unpacking line management - QC division: Quality control of automotive parts (1st firewall of quality issue)
In charge of corporate management and engineering for the secondary warehouse scope - KPIs and dashboard management - Cost controlling (P&L and CAPEX) - Project management - Process improvement
Nov/22 to Jun/23 - In charge of the logistics control tower for Shopee marketplace in Brazil, leading areas of Order Management, Monitoring, and Claim Management, with relevant results: - Manage meetings with all logistics stakeholders to support short and mid-turn decisions - Reduced order loss ratio and claims ratio due to logistics faults - Data-driven approaches, with intensive use of data analytics and dashboards Jul/23 to Dec/23 – In charge of Last Mile fleet for Brazil-wide region, with relevant results: - Increase fleet capacity for all last-mile hubs - Implementation of LM Fleet dashboards, to support daily operation and decision making - Implementation of an incentive program for drivers to sustain capacity during peak season Jan/24 to May/24 – In charge of Operational Excellence for first and last-mile hubs of Shopee logistics network - Define and deploy OKRs for all hubs and regions - Support the 2024 expansion plan (new hubs and movings) - Data-driven approaches, using dashboards and data analytics - Inventory management, reducing parcel losses and damaged
I needed to stop my professional career a bit in order to support my family in an issue.
Jul-18 to Mar-20: Jaguar Land Rover – Itatiaia plant Scope: In-plant logistics (inbound, storage, line feeding and engineering) Relevant points: - Safety: No accident during assignment (+1.5y) - People engagement: +8pp employee opinion survey result - Diversity: 60% woman leadership, disabilities friendly operation, LGBTQ+ respect - Customer relationship: Innovation roadmap, positive NPS and cost saving target overachieved, recognized by customer’s top management as benchmark for other JLR plants (strong kaizen mindset) Apr-20 to Aug-20: Procter & Gamble – Itatiaia DC (support areas) Scope: Warehousing (inbound, storage, outbound) Support areas: Safety, security, inventory, quality, HR, maintenance and engineering Relevant points: - Resilience: COVID pandemic (+20 new protocols in 2 months) - Business continuity: Support BD team to build contract renewal pack - Innovation: Representative of Brazil in customer’s LATAM Innovation Forum Sep-20 to Mar-21: Owner new operation startup Nissan Aftersales Brazil – DC Itatiaia Operation scope: Warehousing (inbound, storage, inventory, picking, outbound) Startup scope: Process design, system development (WMS), construction, labor and budget Relevant points: - Safety: No accident during startup phase - Challenge: go live during customer’s volume peak season Apr-21 to Aug-21: Process Improvement Internal Consultant Acting as consultant to improve other operations in terms of SLA’s, productivity and cost Relevant points: - Agile approach and Lean Six Sigma methodology - Podium on DHL’s Operations Excellence Award in 2021 Sep-21 to Jun-22: New operation startup Stellantis Operation scope: LLP (Lead Logistics Partner) – Control tower (inbound) for plants in Brazil and Argentina Startup scope: Process design, system deployment (TMS), labor, budget and carriers’ onboarding Relevant points: - Business trip do Argentina (workshop, process AS IS / TO BE) - Customer recognition: NPS 100 on customer experience survey