Barcelona, Catalonia, Spain
I'm a seasoned Product Manager with over a decade of experience, specializing in DevEx, APIs and Infrastructure. My expertise lies in optimizing processes and workflows while maintaining an unwavering focus on user experience and simplicity. With proven successes at companies like Getir and Twilio, my approach to product management merges analytical rigor with strategic thinking. At Getir, for example, I directed the Platform and Infrastructure roadmap, reducing toil tasks by 60% through process optimization and automation tools. Meanwhile, at Twilio, I partnered with major accounts to address critical service issues resulting in boosting customer spend by 35%. Throughout my career, I've demonstrated my ability to lead cross-functional teams and drive product-centric cultural shifts. From pioneering GitOps migrations that cut deployment time from over 60 minutes to just five, to championing product lifecycle strategies that increased MRR to $200k, I consistently deliver results that enhance business performance. I also have a strong background in technical leadership and am proficient in languages such as Python. This technical expertise allows me to bridge the gap between engineering and business objectives effectively. If you're looking for someone who can not only manage products but elevate them to new levels of success through strategic decision-making and innovative solutions, let's connect!
Transforming SE Ranking's API into a core engine for business growth by owning the product lifecycle and maximizing developer/customer value. - Strategy: Define and execute an API roadmap focused on driving revenue and market differentiation. - Adoption: Implement programs to strategically boost API usage and integration partnerships. - Experience: Re-engineer the developer journey for optimal DX, incorporating seamless self-service capabilities. - Impact: Ensure the API demonstrably contributes to key business outcomes: MRR growth, higher ARPA and improved customer retention. - Alignment: Collaborate cross-functionally to ensure GTM success and maximize commercial impact.
- Optimized KYC workflows, launching Stripe onboarding (Canada & UK) and reducing drop-off rates by 20%, enabling 100K+ creators to onboard. - Increased bank validation success rate from 55% to 90% by resolving edge cases and refining user journey. - Used Heap analytics to eliminate bottlenecks, reducing onboarding time by 30% and boosting activation. - Partnered with Legal, Engineering, and Ops to balance compliance and user experience (UX).
- Led polyrepo transitions, reducing LCP by 34% (3.3s to 2.18s) and cutting BFF creation time by 67% (6 weeks to 2 weeks). - Enabled 30+ services in 6 months by automating repository creation, reducing setup from 1 week to minutes. - Integrated AI-powered documentation, reducing internal support tickets by 63%.
In my role as Technical Product Manager - DevOps at Getir, I worked within a dynamic, fast-paced, cross-functional team environment. As part of the Platform Tribe, I: 1. Directed Platform and Infrastructure roadmap, reducing toil tasks by 60% through process optimization and automation tools. This showcased my abilities in Project Management, Process Optimization, and Automation. 2. Drove a product-centric cultural shift within the team, significantly improving collaboration and project alignment through a focus on customer-oriented innovation. Key skills used here included Leadership, Teamwork, and Innovation Management. 3. Pioneered a GitOps migration, cutting deploy time from over 60 minutes to just 5. This involved efficient workflows and advanced DevOps tools, demonstrating my proficiency in DevOps Tools and Workflow Optimization. 4. Implemented a strategy to visualize DORA metrics, boosting service reliability by 35% via observability dashboards and usage promotion, employing my skills in Strategic Planning, Data Visualization, and Metrics Analysis. Working at Getir allowed me to push the boundaries of technology and innovation while promoting a culture of collaboration and customer focus.
In my role as Product Manager at Twilio, I demonstrated a strong focus on strategic product lifecycle management, customer-centric innovation, and developer experience improvement. As part of the Twilio Video and Live team, I: 1. Championed product lifecycle strategies for Twilio Live. This resulted in increasing its user base to 100 monthly active customers and MRR to $200k in the first year through customer-focused feature implementation, showcasing skills in Product Lifecycle Management, Customer-Centric Innovation, and Revenue Growth. 2. Partnered with a major account to address a critical service issue. This led to boosting customer spend by 35% in six months with a novel solution for improving service reliability, leveraging capabilities in Account Management, Problem-Solving, and Service Reliability Enhancement. 3. Enhanced the Developer Experience for Programmable Video, leading to a 14% rise in satisfaction ratings. This was achieved by refining API documentation, incorporating feedback, and introducing developer-centric features, highlighting proficiency in API Development, Feedback Management, and User Experience Design. In my time at Twilio, I was able to bring significant improvements to both customer and developer experiences, which led to increased customer spend and satisfaction ratings.
- Sponsor of a project to reduce AWS costs during covid of 70% by moving our tech stack from PHP to Golang. - Improved the ratio from requests to provider to sale by 87% by leveraging historical data. - Championed the opening of the US market by gathering requirements and leading execution. After launch, pivoted to increase daily revenue of the US market from $30k to over $500k.