Gerard Tristan Mendoza

Transport Coordinator Hikma JPI | Administrative Professional | Application Support

Riyadh Region

About

Corporate & VIP Transport Coordinator Operation Admin Coordinator and Sales Data Analysis, Supervised multi-branch delivery operations Ensured SLA, KPI, and policy compliance Coordinated to branches, and customer service Improved delivery efficiency and customer satisfaction

Experience

  • Corporate & VIP Transport Coordinator at Hikma Pharmaceuticals
    Feb 2026 - Present · 5 mos

    Corporate & VIP Transport Coordinator, I manage and oversee safe, punctual, and discreet transportation services for executives and VIP guests. I coordinate schedules, routes, and drivers to ensure smooth operations while maintaining the highest standards of professionalism, confidentiality, and service excellence.

  • Herfy Food Services Company (19 yrs 1 mo)
    • Home Delivery Coordinator
      Sep 2007 - Jan 2026 · 18 yrs 5 mos

      Highly organized and detail-oriented Office Administrator with 17 years of experience streamlining operations and improving office efficiency. Proven track record coordinating between my head department to another department to make our work reach the time table. Skilled in managing the needs of manpower and scheduling.

    • Operations Coordinator (Delivery Section)
      Sep 2007 - Jan 2026 · 18 yrs 5 mos

      Experienced Delivery Coordinator & Admin Aggregator Support with strong expertise in managing delivery operations and digital aggregator platforms (HungerStation, Keeta, Jahez & ToYou). Skilled in process implementation, customer service improvement, and ensuring operational compliance across multiple branches. Successfully led the rollout of the One Click application, standardized complaint handling across five platforms, and secured regulatory permits to keep delivery operations uninterrupted. Recognized for problem-solving, crisis management, and supporting management in driving efficiency and service excellence.

    • Head Department Secretary
      Jan 2007 - Nov 2024 · 17 yrs 11 mos

      Home Delivery Department

  • Information Technology Technical Support at NET25
    Mar 2006 - Mar 2006 · 1 mo

  • Service Crew at Jollibee Group of Companies
    Jul 2005 - Dec 2005 · 6 mos

    My First Job during my 4th Year in College as working Student.

  • Data Entry Clerk at PLDT
    Mar 2003 - Apr 2003 · 2 mos

    On The Job Training | RTD Muñoz, Quezon City