Ibagué, Tolima, Colombia
International Business professional with hands-on experience supporting logistics operations, inventory control, supplier coordination, and administrative processes in fast-paced environments. My professional background includes experience in education, where I developed strong skills in process management, performance tracking (KPIs), reporting, and cross-functional communication — all within professional English-speaking environments (C1). I have supported operational planning, cost control, order tracking, and process optimization, combining analytical thinking with clear communication and organizational skills. Currently seeking on-site opportunities as a Supply Chain Assistant, Logistics Assistant, or Import–Export Assistant in multinational companies, where I can apply my operational mindset, English proficiency, and ability to learn quickly. Open to on-site operational roles and entry-level positions with training and growth opportunities.
Supported administrative and operational processes in a fast-paced educational environment, ensuring accurate documentation, task coordination, and process follow-up. Key contributions: • Maintained organized operational records and tracking files to ensure process transparency and accuracy • Coordinated internal requests and communicated updates with team members in English • Managed multiple administrative tasks simultaneously while meeting operational deadlines • Identified process inconsistencies and supported issue resolution and escalation when needed • Assisted with reporting and documentation used for operational monitoring and follow-up • Ensured proper organization of records and documentation to support daily operations
Designed and implemented engaging lesson plans tailored to students’ needs, enhancing language acquisition. Promoted teamwork through collaborative classroom activities, improving group dynamics and problem-solving skills. Fostered an inclusive learning environment that increased student participation and performance by 20%.
Presented research on the economic influences of global trade relationships at National research group conference. Collaborated on studies analyzing the impact of international policies on emerging markets.
Delivered exceptional customer service in a fast-paced environment. Coordinated team efforts to optimize dining room operations during peak hours.
Developed innovative promotional strategies, increasing revenue by 15%. Managed and supervised a team of 10 staff members, ensuring seamless operations and excellent customer service. Improved inventory management processes, reducing waste by 10%.