Greater Kalamazoo Area
To work with peers to address IT related services and develop solutions. Western Michigan University Graduate with a Bachelors in Business Administration focused on Computer Information Systems.
EHRM end user support at the VHABAC campus in preparation for go-live of the Oracle EHRM system. Location support for the Muskegon, Lansing CBOC. Datacenter relocation of Gigamon appliances and hardware migration to Keysight. Mission critical datacenter appliance and infrastructure migrations. System hardware imaging, configuration, deployment, and refresh. Public trust security clearance.
Network administration for all Brembo North America Facilities & collaboration with Brembo Italy and Mexico. Perform network analysis and capacity planning and testing. Install and maintain network infrastructure, hardware, and software. Dell Force 10 switch configuration troubleshooting and deployment. Resolve critical LAN and WAN outages and circuit improvements. Monitoring Comcast, Verizon, Frontier, and Lumen circuits. Provide support during critical disaster recovery scenarios. Vendor management and engagement to implement system deployments. IDF overhauls to standardize and implement environmental IDF cabinets. Configure and implementation VLANs and APs, and diversification of MPLS circuits.
2nd tier escalation and resolution. IDF support, patching, troubleshooting. Network drop troubleshooting. UPS deployment. Device configuration and deployment.
On-Site IT Support Troubleshooting, Maintenance, Deployment Develop SOPs and documentation Printer configuration and deployment
Onsite IT Support Troubleshooting and maintenance
On-Site IT Support. Asset inventory. Troubleshooting, maintenance, and deployment. Ticket management and escalation.