Franz Josef Großhammer

Crisis Response & Intelligence | Global Operations at Crisis24

Constance, Baden-Württemberg, Germany

About

Experience

  • Global Operations Coordinator at Crisis24
    Oct 2025 - Present · 9 mos

    •Lead crisis communication efforts and provide comprehensive support to individuals facing distressing, life-threatening emergencies caused by dynamic/long-term geopolitical or medical situations, ensuring swift, effective, empathetic responses. •Proactively identify threats and mitigate risks through real-time OSINT analysis, safeguarding company assets while managing risk assessment projects, providing threat analyses and emergency advice for travelers in high-risk environments. •Assisting in the management of customer projects as well as in the conceptual and procedural development of Crisis Response Systems.

  • Professional Development as Consultant Digital Product at Franklin Institute of Applied Sciences / Pioneer People GmbH
    Aug 2024 - Oct 2025 · 1 yr 3 mos

  • exporto (Constance, Baden-Württemberg, Germany)
    • Customer Care Manager
      Oct 2023 - Aug 2024 · 11 mos

    • Customer Care Associate
      Apr 2023 - Oct 2023 · 7 mos

  • Community Support Manager at coliquio
    Jan 2019 - Jan 2020 · 1 yr 1 mo

  • Technical Customer Service Manager at Swisscom
    Dec 2015 - Jul 2018 · 2 yrs 8 mos