Atlanta, Georgia, United States
More than 25 years of experience solving customer's enterprise problems as a strategy and technology leader. Extensive experience developing strategic technology enabled roadmaps, implementation plans, and full-cycle software and process-led transformations specializing in growth strategies, operational excellence, product development, change management, and strategic initiatives. Specialties: ERP, EPM, TMS, WMS, SDLC, DevOps, Data Management, Agile development, transformation management, sales operations, contact center transformation, supply chain transformation, digital product development and management, customer insights, growth strategies, process redesign, e-commerce, organizational redesign, customer service, sales and call center processes, analytics and reporting. HCM (HR Human Capital Management software), CX (Martech), SCM (Supply Chain Management)
Lead NVI’s corporate applications, architecture, development, and service delivery.
Providing expert level guidance to Oracle ERP and Supply Chain transformations.
Oracle's Transformation Assurance team advises the largest of Oracle’s customers’ C-suite execs and partners through implementation, focusing on program management, governance, testing, training, and value metrics. Helped author Cloud Quality Standards used for all global Oracle Fusion implementations ∙ Developed industry-specific process to identify and track value and cost drivers during implementations May 2023 - Completed Year Long EAGL program for highest performers from Solution Engineering and Sales Specialists Q2 FY22 Transformation Award Winner for global Solution Engineering team
Implementation program manager for transportation and warehouse management 3PL services serving healthcare clients during pandemic
∙ Led 10-person team managing strategy, business case, and roadmap for an operational and complete cloud technology transformation for a $30B State Agency: 10-year, $300M project ∙ Strategy lead for Cross-capability sales team – providing sales help for largest accounts/deals ∙ Helped develop North Highland’s COVID-impacted solutions to help clients adapt their workforce and operational strategies to adjusted ways of working, supply chains, and demand ∙ Developed capability to efficiently reduce companies’ supply chain and contact center costs