Bloomingdale, Illinois, United States
I discovered something at my last job--that I really value the customer contact of working with client systems. The power of servers and the technical thrill of high-end networking don't give me the same happiness as showing a user that her data is recoverable off her non-booting system. I want to share that joy with a non-profit or NGO or socially-responsible company.
Using CA ITCM/Desktop Migration Manager to collect profile data from XP and apply it onto win7 clients while the user continues to work on the XP machine. Maps drives & printers. I have clients across the Eastern half of the US.
2nd level support for office programs, printing, connectivity, VPN, smartphones, VOIP phones
Laptop, desktop, printing, support for software such as 3H Galaxy, RSMeans Costworks, and others
Acted as IT department for small companies and organizations. Antivirus, server setup, printing, deskside, internetworking.