Modesto-Merced Area
Desktop Support Supervisor. Successfully guided my team through 2 major OS migrations. Under my guidance, the Desktop team maintained a 90% or better SLA.
While at Kohl's, I was the sole I.T. support for a 380,000 sq ft warehouse. Job Duties included Desktop Support, Printer support/repair, Thermal label printer support/repair, RF Gun support/repair.
Desktop Support for over 3000 workstations.