Singapore
• Enterprise AI & Data Transformation Advisory – Engage with organisations to shape their AI and data transformation strategies, advising on the most suitable technology stack to align business priorities with scalable, future-ready solutions. • Platform Modernisation & Migration Advisory – Advise organisations on data, collaboration, and application modernisation or migration initiatives, supporting a smooth transition into modern cloud ecosystems. • AI Adoption Packages & Innovation Programmes – Develop structured adoption packages (e.g. Microsoft Fabric, ECI Programme) that enable organisations of different sizes and maturity levels to adopt AI in a practical, phased, and sustainable way. • Workshops, Adoption & Enablement – Facilitate executive and working-level workshops covering data and AI readiness assessments, enterprise transformation planning, and product adoption initiatives (e.g. Copilot Studio, Viva Suite), helping organisations identify opportunities and drive meaningful adoption.
1. MPA – Singapore Registry of Ships Services Lead Business Analyst | AvePoint Low-Code Platform | Agile • Led business process re-engineering of 20+ shipping documentation workflows, introducing AI-driven document processing to automate applications and reduce processing time from 3 days to 5 minutes. • Drove user adoption and change management through industry training sessions, user guides, and demo videos . 2. STB – TRUST 2.0 Lead Business Analyst | Salesforce | Agile • Managed two BA tracks in a 3-week Agile sprint environment. • Led the re-designing of the platform to minimise Salesforce customisation while maximising UX for the customer-facing tourism portal. • Partnered closely with UI/UX designers to iterate website designs, ensuring alignment between user experience, business needs, and technical feasibility. 3. MOH – Risk Sharing Agreement System Lead Business Analyst | AvePoint Low-Code Platform | Agile • Led the end-to-end design of a dual-facing portal (internet and intranet) integrated with SingPass authentication. • Translated complex healthcare financial models into modular low-code components and defined automated rebate and billing computation logic. 4. GRA – Gambling Licensee Risk Assessment System Lead Business Analyst | AvePoint Low-Code Platform | Agile • Designed the Enhanced Risk-Based Assessment workflow for licensee profiling, document review, and approval routing. • Implemented AI Search capabilities and eRegistry integration to streamline regulatory case investigations. • Introduced collaborative co-editing features to support multi-officer assessments and improve operational efficiency. 5. MPA – Project & Contract Management System Business Analyst | SharePoint | Agile • Designed a data migration strategy to transition legacy project and contract records into a SharePoint-based cloud platform. • Authored Functional Specification Documents (FSD) defining role-based approval workflows and automated notifications.
• Strategic Fundraising: Raised US$5 million for series A+ by crafting compelling data rooms and pitch decks. • Relationship Management: Cultivated investor and board member relationships through insightful reports and meetings. • Grants Acquisition: Secured government grants (e.g., SGInnovate Summation Programme) to support business expansion. • Strategic Alignment: Collaborated with management to define business priorities and secure tech budgets. • Innovative Product Strategy: Led initiatives in AI, blockchain, and ESG, positioning the company as an innovation leader. • Client Portfolio Management: Managed 10+ clients, securing high-value clients (US$350 million turnover) in Indonesia. • Leadership Excellence: Led a diverse team of 25, fostering collaboration and efficiency. Achievements: • 2024: Winner of Singapore Business Review’s Technology Excellence Award (Digital - Agriculture) • 2024: Google for Startups Accelerator: AI First (Singapore) • 2022: International Fresh Produce Association’s Fresh Field Catalyst Accelerator Program
• Strategic Product Launch: Orchestrated product launch activities, collaborating with marketing and sales teams to drive awareness and adoption. • Performance Monitoring: Developed tools to monitor product performance, leveraging AWS QuickSight, Xero, and Monday.com to identify enhancement opportunities. • Established Product Management Best Practices: Initiated and implemented Business Requirement Documents (BRDs), Technical Requirement Documents (TRDs), UML diagrams, and Figma for streamlined product development planning. • Agile Methodologies: Led Agile/Scrum methodologies throughout the SDLC using Jira, resulting in a 50% increase in task management efficiency and a 20% reduction in project completion time. • Notable projects: led the implementation of ERP integration, trade financing applications, AI models, ESG reports aligned with IRIS+ and SDG frameworks, and blockchain integration for document fraud prevention.
1. Coordinated Development of Web & Mobile App: • Led a team of 2 developers in database, API and workflow planning using Figma, SQL and Laravel. 2. Ensured Code Quality: • Created automated test cases using PHPUnit to ensure code functionality and reliability.
1. Leveraged Technology for Effective Learning: • Successfully facilitated a one-day Excel macro project management simulation game for 60 students. • Managed various online learning tools including WebEx and e-Learn effectively.
1. Led Project Management Training: • Planned and conducted enrichment classes on web services and Git for 160 students. • Created engaging presentations, assignments, and exercises to enhance student understanding of project management principles. 2. Cultivated a Supportive Learning Environment: • Provided personalized consultations to students and collaborated with professors to address students' conceptual challenges.
1. Enhanced Security Posture: • Developed critical security dashboards using ELK Stack (Linux environment) for real-time threat hunting and log analysis. • Conducted a comprehensive evaluation of cybersecurity vendors to ensure optimal protection for Critical Information Infrastructures (CII). 2. Streamlined Security Operations: • Automated staff account creation using PowerShell scripting, significantly improving efficiency and reducing potential human error.