Washington DC-Baltimore Area
Business Process Analyst focused in correspondence and executive support, US Army Veteran (Human Resources Captain), customer service expert, and creative problem solver. I'm naturally inclined to support others, and passionate about finding solutions and/or helping others perfect their craft. With four years of military experience as a principal advisor, and two years as an executive assistant, I've gained invaluable technical and leadership skills and quickly discovered a love for data and automation as well. My hope is to provide support to others in a way that is compatible with my administrative strengths and other interests.
- Spearhead the preparation, review, and routing of official DoD correspondence, ensuring compliance with regulatory standards and processing protocols - Analyze administrative workflows and recommend improvements to enhance efficiency and accountability - Support contract policy experts by managing physical office needs, overseeing documentation, scheduling engagements, and facilitating policy-related communications
Admin Assistant for the Executive Director of Strategic Environmental Research and Development Program and Environmental Security Technology Certification Program (SERDP-ESTCP) - Effectively manage the director's calendar, scheduling meetings, appointments, and events, to optimize her time and ensure timely attendance at crucial engagements - Handle communications and official correspondence on behalf of the director - Draft and prepare well-articulated responses and maintain clear channels of communication with internal and external entities - Organize and coordinate meetings, conferences, and workshops involving the director, and prepare meeting materials - Maintain organized filing systems for important documents, contracts, and records to ensure easy and secure accessibility as required - Utilize my analytical skills to gather, analyze, and synthesize data relevant to SERDP-ESTCP projects and initiatives to drive decision making
- Supervised and led several teams of HR professionals and specialists - Managed the processing of over 7,000 individual awards, evaluations, and other personnel actions - Built dynamic, accessible, accurate data tracking tools and procedures for use at any level - Advised organization leaders on best practices to efficiently increase the staffing for an organization with over 2,800 employees - Analyzed personnel allocation data, and identified and solved discrepancies