Garland, Texas, United States
An accomplished servant leader with deep knowledge of Agile principles, practices, and methodologies. Results-driven, self-motivated, and adaptable Agile Lead with over five years of experience in managing multiple teams, conflict resolution, cross-departmental collaboration, and working to identify and resolve team issues and impediments to aid team development. With a direct focus on performance management for internal data teams in decreasing overall risks for organizations. I have worked with various organizations to achieve measurable results by driving the adoption and enforcement of scrum practices.
• Oversaw and synchronized multiple releases through cross-team coordination and Agile ceremonies for successful release delivery. • Coordinated with team to triage, assign, and monitor vulnerabilities identified by Aegis, Fortify and Black Duck. • Collaborated with product owners and stakeholders to prioritize and track merchant-related incidents and service requests in ServiceNow, ensuring timely resolution and communication. • Acted as liaison between technical teams and executive stakeholders, providing weekly delivery updates and OKR status • Facilitated all Scrum ceremonies (stand-ups, sprint planning, reviews, retrospectives, backlog grooming) with a strong focus on collaboration and team ownership. • Drove release planning, dependency tracking, and facilitated alignment during Program Increment (PI) Planning. • Improved team velocity and delivery predictability by 95% over 1 quarter through sprint coaching, waste elimination, and flow optimization. • Provided Agile coaching to team members, stakeholders, and Product Owners on backlog health, prioritization, and estimation best practices to enhance collaboration and reduce cycle time. • Partnered with product managers to integrate PI planning, sprint goals, and feature prioritization into a consistent roadmap. • Fostered a culture of psychological safety by facilitating open forums, conflict resolution, and celebrating team wins. • Managed deployment timelines, sprint goals, and cross-team deliverables using Jira, Rally, and Confluence • Created stakeholder engagement plans and provided weekly executive reports on project risks, milestones, and key blockers.
-Managed end-to-end delivery of high-impact technical programs using Agile and hybrid methodologies; improved velocity and delivery cadence across geographically distributed teams. • Acted as key liaison between engineering, business, and leadership to align program goals and translate complex technical requirements into actionable outcomes. • Conducted Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and PI planning; coached Product Owners and teams in Agile best practices and backlog grooming. • Created and maintained comprehensive project plans, defining scope, milestones, timelines, resource allocation, and dependencies in accordance with SDLC and PMP principles. • Utilized ServiceNow to track and triage incident (INC) tickets, ensuring SLA compliance and timely resolution with development teams. • Created quarterly roadmaps and risk mitigation strategies to proactively address blockers, enhance audit readiness, and improve operational resilience. • Scheduled and facilitated release planning meetings, aligning stakeholders and maintaining release documentation and compliance with internal governance. • Used Power BI and reporting tools to generate performance dashboards for leadership, improving project transparency and accountability. • Delivered multiple projects simultaneously while maintaining up-to-date project documentation (status reports, risk registers, change logs, meeting minutes). • Strengthened customer trust by coordinating technology rollouts with minimal disruption, enabling faster service delivery and enhanced client experiences.
• Coaching teams on Agile good practices such as time-boxing, inspect and adapt, continuous integration, transparency., accountability, JIRA tracking, team empowerment, and role training. • Facilitated daily scrum meetings, Backlog grooming, sprint planning, sprint review, and sprint retrospective. • Working with the Agile Release Train Engineer in defining and refining the program and team backlogs, and assisting with PI planning activities • Attending PI planning to help identify team dependencies, risks, and objectives for the upcoming program increment. • Helping organization solve problems rather than providing solutions. • Monitoring the pulse and morale of the teams, influencing the team spirit and creating excitement around deliverables. • Facilitating discussions and conflict resolution while empowering the team to self-organize. • Support product Owner with grooming and maintaining product backlogs. • Guiding two cross-functional development teams through the transition from waterfall to Agile development. • Mentoring and coaching scrum teams on the product backlog. • Improving transparency by sharing team progress through Burn-down and team Velocity charts. • Shielding the team from interruptions and removing any challenges that may impact the delivery of the product. • Ensure the coordination and integration of output from the various teams by removing impediments. • Protect team from over-commitment, managed backlog, prioritized resolution of defect/bug • Assisting teams with creating an environment that fosters transparency, learning, innovation, quality, and speed.
• Facilitated scrum meetings (sprint release planning, sprint planning, sprint reviews, retrospectives, and daily stand-ups). • Collaborated with product owners on developing, updating, prioritizing, and grooming the product backlog. • Conducted working sessions and planning meetings for User Stories elaboration and decomposition • Removed team impediments daily to allow the team member to focus on the sprint goals and deliverables. • Ensured timely updates by regularly communicating project status and progress to management and executives. • Coached team on making appropriate commitments through story selection, task definition • Made sure stakeholders were engaged and expectations had been set regarding their involvement and participation. • Worked with delivery teams to mitigate impediments and ease the entire development process. • Ensured the development team worked efficiently towards sprint goals. • Supported Product Owner with grooming and maintaining product backlogs • Monitored the pulse and morale of the teams, influencing the team spirit and creating excitement around the deliverable. • Ensured Scrum Team’s adherence to agile practice through one-on-one coaching and retrospectives • Successfully guided two cross-functional development teams through the transition from waterfall to agile development
• Created full-scale project plans, including WBS, task estimate, resources planning, project milestones, and associated documents. • Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance. • Created and developed Business Requirement Documents (BRDs), Change Controls, tracked the progress of error resolution, assisted in research, performed system analysis, created data mappings, and presented to all levels of leadership within the organization. • Managed end-to-end development process for quarterly application upgrade, provided smooth internal process. • Drove implementation of project deliverables in the project charter and project plan. • Managed the scope, quality, and project timelines according to the project plan. • Track and manage project execution in accordance with the company's financial management practices.