Lagos State, Nigeria
Looking for an Executive Assistant who gets things done before you ask? You just found her. Hello, I’m Grace, a Certified Executive Virtual Assistant who helps busy CEOs, founders, and entrepreneurs stay organized, productive, and stress free. With over 2 years of experience as an Executive Assistant and a strong background in administrative support, I help you structure your days, plan your schedule, and keep your operations running smoothly. As an Executive Assistant who wears many hats, I bring creativity and precision to your team. I can assist with customer support, inbox and calendar management, Zapier automation, email marketing, appointment scheduling, travel bookings, content writing, and data entry. I don’t just complete tasks, I prioritize them. I take your goals seriously and make it my mission to help you achieve them every single day. Below are some of the ways I can support you: ✅ Managing and organizing your email inbox (Gmail, Outlook) ✅ Scheduling meetings and coordinating calendars (Calendly, Google Calendar) ✅ Handling customer support (chat/email) with professionalism and care ✅ Data entry and CRM updates ✅ Cold email followups and lead tracking ✅ Email Content writing/Email Marketing ✅ Zapier Automation Tools I work with: Google Workspace | Trello | Calendly | Canva | Zoom | Excel | Asana | Notion | Zapier | Clickup | etc. I’m known for being proactive, detail oriented, and reliable. I don’t just complete tasks, I anticipate needs and suggest improvements that make your work life smoother. With me by your side, you are not just hiring an EA, you are gaining a trusted partner in success. 💥Let’s chat about how I can support your business, send me a message today
At Nexambit Marketing, I wear multiple hats to ensure smooth operations and seamless support for a fast-paced team. My role goes beyond task management, I am the backbone of day to day efficiency, helping the team focus on growth while I handle the details. Here’s how: • Streamlining Communication: I manage inboxes and schedule content on social media using GoHighLevel, reducing response times by 30%. • Ensuring Efficient Organization: I create and maintain databases, ensuring 100% accuracy for client and project records. • Supporting Projects: I coordinate team workflows using ClickUp, increasing task completion rates by 25%. By managing the behind-the-scenes work, I enable Nexambit Marketing to focus on what they do best delivering exceptional results for their clients.
When I joined Gtext Holding, the goal was clear, connect with potential clients, spark their interest, and convert leads into loyal customers. But I didn’t just see myself as a telemarketer, I became a storyteller, weaving the value of Gtext Holding into every conversation I had. Every call was an opportunity to create a connection, address a need, and show how our services could transform their goals into reality. I approached each day with a strategy, a script tailored to resonate, and an unwavering commitment to deliver results. Here’s how I drove success: • Customer-Centric Conversations: I Built rapport with over 100 prospects weekly, achieving a 30% conversion rate by understanding their needs and offering tailored solutions. • Optimized Follow-Ups: Designed an effective follow-up strategy that increased client callbacks by 40%, ensuring no lead slipped through the cracks. • Utilized Zoho CRM to meticulously update and manage client details, ensuring seamless follow-ups and accurate reporting My time at Gtext Holding wasn’t just about making calls it was about building trust and delivering value that translated into measurable business growth.
When I first joined Tizeti Network Unlimited, I saw an opportunity not just to sell, but to transform the way customers experienced connectivity. I didn’t just pitch products, I built relationships, educated clients, and turned skeptical inquiries into loyal subscriptions. Here is How: • I introduced personalized sales strategies tailored to each customer’s needs, resulting in a 20% increase in subscription renewals within my first three months. By asking the right questions and listening actively, I ensured that every sale solved a real problem. • One of my favorite wins was identifying underserved local businesses and designing targeted solutions that spoke directly to their pain points. This initiative alone brought in 15+ new business accounts in less than a quarter. • I made every customer interaction count. From troubleshooting concerns to upgrading plans, I built trust by providing prompt, practical solutions. This approach significantly boosted our referral rates, with over 40% of new customers coming from word of mouth recommendations. By analyzing customer feedback and market trends, I worked closely with my team to refine our pitches and campaigns, leading to a 10% surge in overall sales during my stay. For me, it wasn’t just about meeting sales targets, it was about creating an experience that left customers feeling heard, valued, and connected. And that’s a story I’m proud to tell.
Joining a fast growing startup, I quickly adapted to its dynamic nature, taking on both administrative and customer support responsibilities to ensure smooth operations. Here's how I contributed to the success of the organization: 🔹 Administrative Excellence: I managed the CEO’s calendar, emails, and priorities, reducing scheduling conflicts by 95% and improving response time for high-priority emails by 70%. 🔹 Customer Support Impact: I handled over 100+ customer inquiries weekly, resolving issues efficiently and increasing customer satisfaction scores by 30% through personalized responses and proactive follow-ups. 🔹 Operational Improvements: Recognizing inefficiencies, I introduced workflow automation and structured task management systems that cut repetitive tasks by 40%, freeing up valuable time for strategic initiatives. 🔹 Data & CRM Management: I streamlined data entry and CRM organization, reducing errors by 50% and ensuring that customer and internal records were always accurate and up to date. One of my most significant contributions was implementing an automated scheduling system, which reduced meeting coordination time by 60%, allowing the leadership team to focus on growth and client acquisition. This experience reinforced my passion for optimizing business processes, streamlining communication, and delivering top-tier customer experiences. I take pride in creating systems that allow businesses to scale efficiently while maintaining a personal touch with clients.
When I joined His Goodness Acquisition Skills, I recognized that attention to detail and seamless organization were the backbone of the company’s operations. My role as an Administrative Assistant/Data Entry specialist went beyond routine tasks, I became a trusted support system that ensured processes ran smoothly and data integrity was maintained. Here’s how I contributed to success: • Efficient Record Management: Entered and maintained accurate records of student registrations, course progress, and financial transactions, reducing data errors by 30%. • Coordinated appointments, meetings, and training schedules, ensuring streamlined operations and timely communication. Database Optimization: Organized and updated key information in digital systems, creating a more efficient retrieval process for essential data. Document Preparation: Prepared and proofread official documents and reports, ensuring professional and error-free submissions. Team Collaboration: Worked closely with trainers and staff to support administrative tasks, facilitating a 20% increase in productivity. By combining meticulous data entry skills with proactive administrative support, I helped His Goodness Acquisition Skills deliver a seamless experience for both its team and clients.