Melbourne, Victoria, Australia
Working with Australia's largest organisations across mining, energy and utilities, construction, and engineering to deploy an AI front door that helps employees find information, automate work, and take action across business systems.
Partnered with ANZ enterprises to modernise customer and employee experiences through ServiceNow CRM, Industry Workflows, and AI-driven automation, enabling business transformation at scale.
• Partnered with Gentrack’s Australian sales team to position and sell an integrated customer engagement platform, combining CRM and next-generation billing to enable end-to-end, enterprise-scale workflows and a unified customer view. • Led executive-level discovery and solution shaping across large energy and utilities organisations, influencing deal strategy, value articulation, and solution direction across bid and early engagement phases.
• Partnered with Salesforce’s Media sales teams to support agency, publisher, broadcaster, and information services customers, shaping industry-specific solution strategies to drive enterprise deal progression. • Developed reusable industry sales assets and plays that accelerated deal cycles, increased credibility with senior stakeholders, and improved time to value for customers.
• Supported the sale of multi-cloud transformational deals to our enterprise comms, media, and high-tech customers by building trusted C-Level relationships, developing a connected vision, and showcasing the art of the possible.
• Supported tactical engagements by developing a deep understanding of the needs and pain points of our enterprise Financial Services, Manufacturing & Consumer Goods customers.
• Selected to tutor 2nd-year Bsc Business Information Systems students in their Introduction to Database Theory module. • Worked alongside the lecturer of the module weekly to discuss content to be covered, students who may need an extra helping hand, and what the students are expected to learn from each lab.