Grace (Shao-Ju) Pan

About

Consultant with 7+ years of experience in transformation, AI & automation solution, and pricing at International Business Machines (IBM). Skilled in project management, process improvement, and automation tools, including IBM watsonx and third-party platforms (Microsoft, Slack, Google). Experienced in creating tools, metrics, and methods that drive business results.

Experience

• IBM (Full-time · 7 yrs 1 mo)
  • Consultant, Global Finance Transformation
    Feb 2026 - Present · 5 mos

  • Business Analyst - Global Automation, Finance Data Science and Technology
    Apr 2022 - Jan 2026 · 3 yrs 10 mos

    • Figure out the comprehensive strategy and AI solution for finance project Jobotx from discovery to execution stages, covering various automation tools (watsonx, Clouk Pak for business automation, RPA, and IBM DB2) • Lead Software Pricing Robot enhancement, migration to CPQ, and new deployment covering project office, pricing, and sales team to facilitate the cycle time for 3K+ volume monthly with 20% time saving plus 60% automation rate • Drive agentic AI solutions and workshops—guiding participants in the KL automation workshop demo project and co-mentoring interns on agentic and automated solutions • Migrated Robotic Process Automation projects covering planning and pricing to IBM RPA from Blue Prism with simplified structure, improved cycle time, and error rate improved based on analysis from metrics via collaboration with Expert lab

  • Pricing Analyst, Hardware Team Lead
    Sep 2021 - Mar 2022 · 7 mos

• Member at Bocconi Students Women in Finance
  Sep 2018 - Feb 2019 · 6 mos

• Summer Research Intern, Corporate Development at TSRC Corporation
  Jul 2018 - Aug 2018 · 2 mos

  Conducted the project about upstream of petrochemical industry, energy sector, focusing on influence of market condition, industry structure, and benchmark analysis to learn from best industrial practice, and find out the strategy for TSRC for further action or improvement of business and operations

• Complex Pricing Team, Finance and Operations at IBM
  Jul 2017 - May 2018 · 11 mos

  • Analyzed profitability/cost structure on Taiwan Hardware product special bids covering accounts across Banking, and SME, assessing 100+ purchase contracts via 10+ systems, total contract value amounting to around US$ 20 M • Conducted monthly compliance testing, and Bid consolidation for team lead review and facilitation, serving as part of the management reporting process bringing key issues to the attention of the management and business unit

• Investment and M&A Scholarship Intern, Business Integration Division at Uni-President Cor. Ltd.
  Oct 2017 - Feb 2018 · 5 mos

  • Collected/organized data about IPO in Greater China and M&A for consumer goods in Asia Pacific every month • Collaborated with mentors and teammates to conduct the project for food industry in Indonesia and Vietnam