Guangzhou, Guangdong, China
Experienced Banking professional focusing on business planning, risk/ control and transformation management across domains of wealth management and insurance
Responsible for enabling multiple functions of DBS Technology Company in China, covering Business and Project Management, Risk/ Controls, Legal/ Compliance, Marketing Communication, Corporate Real Estate Strategy, Procurement Service, and End-user Support. Proactively engage Group stakeholders and Country Tech Heads to achieve strategic priorities and ensure smooth functioning of operating rhythm.
Lead the overall portfolio & process management for SME digital lending business; manage its end-to-end process and governance and proactively implement risk-balanced approach especially for CDD process, internal/ external audits and compliance risks Central management of all SME digital investment funding with exploring the room for process automation and improvement; design and implement data analytic model and Tableau MIS mechanism to provide business insights of portfolio management
Collaborated with senior executives from Group, Greater China and China offices to identify business opportunities, build strategic initiatives plan for concrete execution with closely monitoring the critical status of project objectives/ ROIs
Shared the business target and contributed to insurance new initiatives, from project design to frontline implementation, including scorecard and incentive scheme, in-branch sales operating model, customer marketing programs, staff training and data analysis
In charge of product management, process improvement and business initiatives for country insurance business with focus on high net worth clients; launched premium financing for SME corporate clients with business growth observed within first six months.
Assisted Country Head of Consumer Banking for strategic initiatives; contributed to efficient coordination and proactive engagement with seniors from Group/ Greater China and Country regarding project implementation.
Led the team of unsecured loan products for Taiwan SME Banking including portfolio management and end-to-end process improvement; elaborated sales productivity by launching the first service guarantee in Taiwan market; developed the first integrated online application platform for Hong Kong market to successfully reduce TAT. Managed planning and marketing for Taiwan insurance business; achieved the all-time high insurance sales volumes in 2008/ 2009 when the market was in recession by devising a sales strategy that motivated frontline sales and furthered collaboration with external insurance providers.