Gonzalo Enrique Correa

Operations & Supply Chain | Project Management & PMO | Process Optimization & Efficiency | Organizational Transformation | Customer Experience

Miami-Fort Lauderdale Area

About

📌 I help organizations improve operations, strengthen customer experience, optimize supply chains, and deliver strategic projects that create measurable business impact. With more than 12 years of experience, I have led projects across telecommunications, retail, healthcare, transportation, education, consulting, real estate, and entertainment. Working across multiple industries has given me a broad perspective on how organizations operate, how people interact with systems, and how decisions influence performance. My professional background combines: * Operations Management * Project Management * Supply Chain Management * Customer Experience (CX) * Process Improvement * Business Transformation * Change Management * Operational Excellence Throughout my career, I have redesigned processes, improved operational performance, led cross-functional initiatives, managed complex projects, and helped organizations execute with greater clarity, efficiency, and accountability. I believe that most organizational challenges are not caused by a lack of effort. They are caused by unclear priorities, disconnected processes, weak communication, and poor execution. My approach is based on three principles: * Simple — teams need solutions they can understand. * Straightforward — because execution should not be buried under unnecessary complexity. * Practical — ideas only create value when they can be implemented. 📈Across operations, customer experience, supply chain, and project management, my focus remains the same: turning strategy into execution and execution into measurable results. 🤝I am particularly interested in organizations that value critical thinking, continuous improvement, operational excellence, customer-centricity, and disciplined execution.

Experience

  • Professor at Universidad Espíritu Santo
    Dec 2022 - Present · 3 yrs 7 mos

  • SGS (14 yrs 8 mos)
    • Project and Operations Consultant, Lead Auditor in Management Systems
      Oct 2015 - Present · 10 yrs 9 mos

    • Quality Managment and Suppliers Auditor
      Nov 2011 - Oct 2015 · 4 yrs

  • Project Manager at FUNDACIÓN MALECÓN 2000
    Jul 2024 - Oct 2025 · 1 yr 4 mos

  • University Professor at UTEG
    Apr 2021 - Apr 2025 · 4 yrs 1 mo

  • University Professor at Ecotec
    Jul 2017 - Dec 2024 · 7 yrs 6 mos