Istanbul, Türkiye
Responsible for; P&L Product Design and Management Marketing and Communication Growth Risk and Data Management Customer Experiences Operations
Head of Personal Loan, Housing&Auto Loan and Overdraft product and portfolio management departments. Responsible ATL and BTL marketing activities and marketing budget. Manage pricing, profitability, product based digital transformation and channel distribution. Analyze consumer, competitive, industry and digital trends in order to influence business decisions. Responsible for channel, product and service development projects.
Responsible for credit card issuing and acquiring businesses. Manage a credit card portfolio of 4 mio credit card, 3.5 mio customers. Divise and implement innovative products and product features such as Instant Credit Card. Manage relationships with associations (MasterCard, Visa, BKM) and regulatories.
Responsible for acquisition, activation and retention activities. Manage and coordinate cash products based on credit cards. Product development: Instant Loan, After Sales Installment, Statement Post Installment... Responsible for sales budget and channel distrubition and coordinasion.