Istanbul, Türkiye
Hi all , I graduated from the Varna Technical University (Computer Engineering).I love to improve myself and learning new technologies day by day.Here is the list of my favorite technologies that i enjoy to learning. Note : i do "not" have these certificates Note : The contracted positions which i have worked for below are carried out by a "consultancy" company called "NGN Engineering" Microsoft Windows Server Fundamentals MCSA Microsoft SQL Server 2016 (Database Administration & Programming) Associate VMware Data Center Virtualization (VCTA-DCV 2022) Cisco CCNA 200-301 (Routing and Switching) Cisco CCNA Security 210-260 (Cisco Palo Alto Sophos Sonicwall Fortigate Firewalls and Security Fundamentals) Cisco CWNA PW0-105 (Certified Wireless Network Administrator) Linux System Administration LPIC-1 (Debian & Centos) AWS Certified Solution Architect - Associate (SAA-C02) Docker Certified Associate DCA - (Docker Fundamentals)
Second level support and troubleshooting of Network and Security products provided by the company The list of main duties for this position: -Installation, configuration, operation and problem resolution of Network and Security products provided by the company (Switch, Firewall, Access Point, EDR/XDR, DLP, Asset Management, Vulnerability Management, Threat Protection, Patch Management and MFA) -Major product brands provided by the company are SentinelOne, Symantec, CrowdStrike, Huawei, Ruijie, Fortinet, Sophos, Palo Alto, Ivanti, Qualys, Lansweeper -Ensuring the correct presentation of solutions to customers in Demo and PoC studies
Second level support and troubleshooting of Network and Security products provided by the company The list of main duties for this position: -Installation, configuration, operation and problem resolution of Network and Security products provided by the company (Firewall, EDR/XDR, DLP, SIEM etc.) -Major product brands provided by the company are Palo Alto, Fortinet, Sophos, Kaspersky, Symantec, Comodo, Forcepoint, Acronis and Veam -Ensuring the correct presentation of solutions to customers in Demo and PoC studies
First level IT support of Honeywell high level users which is from TIBUA (Turkey Israel Bulgaria Uzbekistan Azerbaijan) region. The technologies that l have used for this position: -ServiceNow , NextThink Asset management -SCCM Remote Control viewer , Azure MFA
Second level support and troubleshooting of network products of all Pepsico factories and warehouses across Turkey. Active participation in Second level troubleshooting meetings with world wide Pepsico engineer teams(system,network,security) Periodically testing the operability of the network, developing effective and permanent solutions for recurring problems. The technologies that l am using for this position; -MyITServices , MyServices Pepsico Internal and External Ticketing systems -SevOne Network Monitoring & Troubleshooting -Cisco WLC Wireless LAN Controllers -Cisco CM Cisco Unified Communications Manager (CallManager) -Aruba CPPM ClearPass Policy Manager Platform -SecureCRT , Putty Checking Cisco Routers and Switches (ISR4331,1941,2960X,2951,2911 and C9300,C3850,C3750X,C3650V2,C3650,C2960X) -Teles Gate Manage
First level support of Odine Orion VoIP traffic routing application (Web based) Responding to tickets opened about such as Teles,TelcoBridges,Gigamon,Ribbon,Affirmed,Metaswitch hardware products (Supplied by Odine Solutions) System monitoring, reporting and analyzing real-time network performance statistics for all network elements. The technologies that l have used for this position; -Prtg , Cacti Network Monitoring -Putty Testing connection of Remote servers -Dynamics 365 , Foot Prints IT Ticketing System