United Kingdom
I have excellent skills in understanding customers and their requirements whilst maintaining a commercial outlook and ensuring profitability and margins. I believe customer service and satisfaction are paramount and strive to treat people as I would like to be treated in endeavouring to retain business. I work well under pressure; having a calm nature, coupled with a natural energy and enthusiasm. I am resourceful, having learned all challenges are surmountable. A skilled and talented individual that has strengths in WAN, IT, Satellite Comms, North Africa, Europe, Latin America, USA, Asia and Middle East Markets, Oil and Gas, Maritime, Service companies and Telco’s.
Driving business growth across the Middle East and Africa by delivering mission-critical communications and technology solutions for the energy, maritime, mining, government, defence and humanitarian sectors. Helping organisations stay connected wherever they operate through advanced technologies including LEO/MEO/GEO satellite communications, 5G/LTE, SD-WAN, hybrid networking, Starlink, VSAT, IoT, private networks, drones, body-worn video, AI-enabled solutions and managed connectivity services. Focused on building strategic partnerships, developing new markets and enabling resilient, secure communications in some of the world's most challenging and remote environments.
Axess Networks "AXESS" from the Merger of CETel and Axesat.
KA-Band capacity from Hylas 2, Covering the Middle East from Dubai, Caucasus, North Africa and Europe.
We provide connectivity to support oil & gas operations, including microwave, satellite and fibre links, managed networks, PBX, video-conferencing and computer networking. Providing international links both as extensions of existing corporate networks and as part of a fully-managed solution. Support and service at all network layers, ranging from basic physical links to a fully managed IT & Communications package for remote sites. My Position mainly oversees to manage the operations of the North Africa Business Unit Based in Libya with extensive travel, this role has overall responsibility for service delivery, sales, operations, IT, local HR, facilities. I also manage the client relationship ensuring customer satisfaction and responsible for the development of new business scope. Acting as the principal client contact Directing and managing the daily operations of country teams Regularly interacts with senior management and executive levels Developing budget estimates and manages contract to meet revenue and cost projections Resource allocation commitments Analyze workflow and assignments to ensure efficient and cost effective operations
18+ yrs. served, Last 3yrs assigned to Syan. A highly skilled and talented IT Manager that has worked through the ranks from Engineer, Consultant, Team leader and Manager. A confident individual who possesses organisational and planning skills, a keen eye for detail and handles high pressure customer facing situations with ease and level headed positive decisions. With over 13 years in the industry, experience includes customer liaison to director level, design, testing, and successful implementation within scope and timescales, develop processes and procedures in line with customer contracts and ITIL support model.