Nigeria
I turn business chaos into organised, revenue-generating systems — virtually and intelligently. I am Gloria Tochukwu Okeke, an AI-Powered Virtual Assistant and Sales Support Specialist based in Abuja, Nigeria. I help entrepreneurs, executives, and growing businesses reclaim their time, organise their pipelines, and convert more leads — without hiring a full-time team. My Background I spent five years as a Telemarketer at VIP Express Tourism Limited in Abuja, where I mastered client communication, objection handling, relationship building, and closing deals under pressure. That real-world sales foundation is what separates me from the average VA — I do not just manage your tasks, I understand your business goals. My Academic Edge I hold a BSc in Computer Science and an MSc in Cybersecurity and Digital Forensics from Nasarawa State University, Keffi. Your data, systems, and communications are always in safe, security-conscious hands. Let's Work Together I am currently available for remote freelance and contract roles. If you need a VA who thinks like a strategist, works like a professional, and delivers like a partner — let's connect. 📩 Message me here on LinkedIn. Let's talk! Open to: Remote VA Roles · Lead Generation · CRM Management · Sales Support · Project Coordination
1. Build and manage targeted prospect lists using Apollo.io for B2B clients 1. Design and execute personalised cold email outreach sequences via Lemlist 1. Set up and configure complete CRM pipelines on HubSpot and Freshdesk from scratch 1. Create automated scheduling systems using Calendly with workflow reminders and follow-ups 1. Coordinate client projects using Asana, ClickUp, Notion, and Monday.com 1. Manage cloud file systems across Google Drive, OneDrive, and Dropbox 1. Set up Freshdesk helpdesk systems including departments, knowledge base, and automation workflows
1. Trial testing of test items and calibration of trial test data for estimation of item parameters 1. Creation of parallel test forms for examination standardisation 1. Carrying out research on modern testing methods and psychometrics for optimal performance of test instruments 1. Conducting CBT and third-party examinations across various centres 1. Searching for and evaluating software solutions deployable during CBT examinations to checkmate malpractice
1. Generated and converted leads through outbound and inbound calls 2. Promoted travel and tourism packages to prospective clients 3. Built and maintained strong customer relationships 4.Handled objections and closed sales effectively 5. Scheduled appointments and followed up with leads 6.Maintained accurate records using CRM tools 7.Consistently met and exceeded sales targets
* Generated and converted leads through outbound and inbound calls * Promoted travel and tourism packages to prospective clients * Built and maintained strong customer relationships * Handled objections and closed sales effectively * Scheduled appointments and followed up with leads * Maintained accurate records using CRM tools * Consistently met and exceeded sales targets
1. Contacted clients by telephone and explained products, services, and answered questions 1. Booked clients for presentations and followed up with those unable to attend 1. Maintained accurate records of clients who became members 1. Built long-term client relationships through consistent follow-up and professional communication
1. Provided support to computer end-users including software and hardware installation 1. Attended to faults reported by computer users and resolved technical issues 1. Provided support for LAN configuration and troubleshooting of failed networks 1. Conducted daily inspection of hospital blocks for effective running of computer systems and network
1. Instructed students on Microsoft Office packages 1. Set, marked, and recorded examination questions and evaluated student results