Lancaster, Pennsylvania, United States
Relationship-building is at the heart of everything I do. As a Sales Development Representative at DonorPerfect, I bring a mission-driven mindset, genuine curiosity, and a people-first approach to every conversation—turning outreach into opportunity through meaningful, trust-based connections. With a passion for service and a strong sense of empathy, I aim to be a true partner in every interaction, listening actively, communicating clearly, and always bringing positive energy. I’m committed to helping mission-focused organizations amplify their impact by connecting them with the right tools and support. Outside of work, I love to travel, explore new perspectives, and build relationships across cultures. I speak conversational French at a B2 level (DELF), and I believe that growth—both personal and professional—comes through curiosity, adventure, and collaboration. Whether I’m qualifying leads or supporting a team’s larger vision, I show up ready to contribute, connect, and help move good work forward—one relationship at a time.
- Managed ecommerce accounts and onboarded new clients, driving growth through personalized support and strategic lead qualification - Coordinated with third-party integration partners to customize API and FTP connections, ensuring seamless client platform integration - Executed targeted outreach strategies aligned with buyer behavior and intent to enhance engagement and solution fit - Utilized Excel, Microsoft planner, and integration platforms to create my own CRM and monitor sales activity, maintain accurate data, and optimize performance - Worked cross-functionally to execute promotional campaigns that boosted conversion rates and supported client success
- Managed a high-performing client portfolio and consistently exceeded sales targets through proactive outreach and relationship-building - Identified and pursued new potential clients based on ideal customer profiles and market gaps - Used my own CRM via Excel in combination with Jett and Microsoft Dynamics 365 to analyze trends, forecast inventory, and support data-driven sales strategies - Collaborated with internal teams to launch targeted promotions and resolve client issues to ensure satisfaction and retention
- Led a 6-person sales team, boosting performance through custom training and clear KPIs - Collaborated cross-departmentally to develop growth strategies and ensure alignment with company goals. - Cultivated and expanded client relationships, focusing on delivering value and meeting evolving client needs. - Oversaw projects from initiation to completion, ensuring alignment with client vision and expectations while integrating weekly team prayer for culture-building.
- Oversaw sales lead distribution, drafted client contracts, and tracked workflows in Salesforce to manage incoming products within the Firearms division - Leveraged Salesforce to coordinate cross-departmental efforts and enhance brand promotion initiatives - Traveled domestically and internationally for trade shows, client engagement, and product procurement - Researched client products to ensure accuracy of descriptions and appropriate market value
-Developed ecommerce merchandising, site content, and site marketing across multiple outlets -Oversaw accuracy of research, descriptions, and photography for product listings across numerous platforms such as GunBroker, Ebay, and Guns.com -Created a strategic and flexible assortment plan working collaboratively with buying and planning teams -Proven record of driving profitable online sales by 50% through multiple auction sites and media -Recognized for building exceptional customer experiences through engagement, positive attitude, and service -Established and maintain a positive team morale between all company departments