Gizem Yolcu

Business Analyst/Tester

Istanbul, Türkiye

About

Experience

  • Evatro (YTÜ Yıldız Teknopark)
    • Business Analyst
      Nov 2023 - Present · 2 yrs 8 mos

      Analyzing and testing business processes in BSH and Mercedes projects, - Ensuring timely completion of projects by effectively communicating with the software development team to identify customer needs, - Preparing documents for the addition of new features or updating existing systems by conducting requirement analysis in projects (creating workflows and user scenarios), - Increasing customer satisfaction by communicating with users, understanding their requests, and developing solution proposals, - Gathering requirements, ensuring the correct transmission of requirements and solutions to customers while considering software constraints, and obtaining approval, - Supporting the process of user acceptance testing.

    • Software Support Specialist
      Aug 2022 - Nov 2023 · 1 yr 4 mos

  • Information Technology Intern at Medical Park Hastaneler Grubu
    Nov 2020 - Feb 2021 · 4 mos

  • Information Technology Intern at İstanbul Aydın Üniversitesi
    Feb 2019 - Mar 2019 · 2 mos