Milan, Lombardy, Italy
Senior Web & Application Project Manager with over 20 years` experience as responsible for developing, implementing and monitoring complex innovative projects mainly related to the medical industry. Thanks to the responsibilities covered during a challenging career, I was able to develop multiple skills regarding technical requirements gathering, software development and digital supply chain management. That is why I am now able to manage the whole project process from the functional analysis to requirements identification, delivery and post delivery. Simply put, I can act as a link between customer needs and internal/external project resources. Areas of expertise: -------------------- project management | database administration | active server pages (ASP) | internet information services (IIS) | digital supply chain | technical assistance | cost control | technical requirements gathering | software development | team leadership
Responsible for managing the relations between company and teams involved in web, desktop and mobile development projects. Developing database queries and leading the maintenance activities for 200 websites with related customer/medical records (1,300,000 items). Point of contact towards both internal and external customers in charge of gathering requirements, managing project delivery and follow-up. Drafting of project documents, operational support to software development and testing activities.
Gathering technical requirements through the meeting with internal customers. Selecting the best technologies necessary during the development phase. Following the solution delivery implementing required changes together with the software development teams. Providing support to the backend/frontend software development operations and the following testing activities.
Provided first and second level remote technical support to the physician users of "Cartella Clinica" software. Collected suggestions from customers and supported the development of new features in Visual Basic 6.
Customer reception and assistance during the purchasing phase. Managed inventory and issued supply orders towards external partners. Dealt with cash management and ordinary accounting activities.