Prato, Tuscany, Italy
I love team working and meeting new people every day. I strive to improve myself and my team.
My responsibilities include: Sole responsibility for the Hotel Reception where all bookings were taken Customer Care and Problem Solving Responsibility for 8 members of staff Responsible for training of reception staff. Ensuring all booking systems were operational at all times. Ultimate responsibility for customer service and dealing with all customer queries. Cooperation with all the hotel departments of the hotel like Breakfast and Room division.