Milan, Lombardy, Italy
I'm a strategic communicator with a strong passion for brand storytelling, event design, and innovation in digital communication. Over the past few years, I’ve worked across corporate communication, PR, and brand strategy, with a specific focus on luxury and hospitality. I thrive in dynamic, fast-paced environments where flexibility and curiosity are key.
• Managing and supporting the national dealer network in Sales and After Sales performance improvement, monitoring KPIs (NPS) and driving targeted action plans. • Provide administrative and operational support to Sales and Marketing teams. Prepare, review, and manage sales-related documents, reports, and presentations. • Conducting comprehensive analysis on sales results, dealer performance and customer feedback, turning data into insights for process optimization and service quality enhancement. • Delivering structured reporting and executive dashboards to guide strategic and operational decisions. • Presenting insights and project updates to senior leadership and coordinating initiatives across cross-functional teams. • Support brand experiences and premium events, coordinating logistics and presentations for key stakeholders.
• Supported daily marketing and sales support activities in a premium hospitality-oriented environment. • Assisted in preparing promotional materials and information packages. • Maintained accurate documentation and internal databases. • Provided operational support for events, launches, and customer-facing initiatives. • Collaborated with sales teams to ensure brand consistency and service quality.