New Delhi, Delhi, India
Experienced Executive with a demonstrated history of working in the automotive industry. Skilled in Accounting, Active Directory, Windows Server, Virtualization, and Java. Strong business development professional graduated from Sr. Secondary School.
Nov. 2013 – till date As an Sr. Executive Customer Services in AVL India Pvt. Ltd Gurgaon AVL is the world's largest privately owned and independent company for the development of power train systems with internal combustion engines as well as instrumentation and test systems. Accomplishments: • Working in Sales force software creating Quotations of Spare parts & Services • Working in SAP MRP Controller (Material Requirement Planner) Create Safety stock, Production order & POR to Purchase Department and purchase order of spare parts to Head office in Graz Austria. • Order Processing in SAP of Spare parts PO & Service PO ( AMC, Service Visit, Training & Installation) • Creating Service order for Service Engineers visit at customer sites • Maintaining installed base data in SAP. • Create Delivery notes & Invoice Process in SAP. • Submit tender for Spare parts and Services on Govt. portal • Upload invoices on customer in Ariba and Coupa portal. • Pending Payments follow up with customer.
Handling SAP MRP activities for procurement and inventory planning. Managing safety stock, production orders, and purchase orders for local vendors and international suppliers. Coordinating procurement activities with the Head Office in Graz, Austria. Processing spare parts and service purchase orders including AMC, installation, training, and service visits. Managing vendor coordination, quotation follow-ups, and timely delivery of materials. Monitoring inventory requirements and ensuring smooth supply chain operations. Supporting customer service activities and resolving operational issues.
Worked on ERP software for PO conversion and dispatch processing. Prepared outstanding payment and credit collection reports. Performed bank reconciliation and ledger verification. Generated customer payment advice and MIS reports. Coordinated production status tracking and dispatch activities.
Managed billing operations and invoice processing. Maintained cash transactions, salary disbursement, and petty cash records. Prepared vouchers, cheques, and financial documentation. Coordinated payment follow-ups with clients. Managed office administration and operational reporting.