San Francisco Bay Area
20+ years of experience driving global HR service delivery, operations, mobility, compliance, analytics and technology strategy at scale. Proven record of leading a global organization of 100+ supporting 17K+ employees at EA. Recognized for modernizing HR operations through automation, architecting scalable operating models, and aligning a complex organization to deliver exceptional employee experiences. Experienced in broad HR and workforce analytics technology. Skilled in leading large-scale transformations, and business events such as M&A integration and restructuring. Direct budget owner for $10M+ and strategic oversight of enterprise technology/vendor portfolios. Global HR Operations & Shared Services Leadership HR Technology & Systems Strategy Automation of HR Services | Employee Experience Design Enterprise People Analytics, Dashboards & Predictive Modeling Strategic Workforce Planning | Change Leadership M&A Integration & Restructuring Budget Oversight & Enterprise Governance Financial Planning, Analysis & Forecasting
Leading a talented organization whose mission is to deliver simple, awesome people experiences to EA's 17k global workforce. This includes People Operations, Shared Services, Talent Acquisition Programs & Operations, Talent Mobility, Knowledge Management, Employee Help, HR Systems Support, Process Redesign, M&A Integration, Automation & our function's PMO.
Building a PMO function and capability for People Experience @ EA. Our goal is to enable simple and awesome people experiences while delivering programs and support in meaningful and efficient ways. Leading critical initiatives to transform EA's People Experience function; providing program oversight and coordination across 300+ People Experience team members, for 9K+ employees in 45+ locations worldwide.
Scaling our function for the future!
Architecting the Workforce Planning & Analytics function at EA: • Establishing concepts and processes to forecast talent demand, consult on workforce strategies to proactively address talent gaps • Building methodologies and analytics to support company wide location portfolio decisions • Leading company-wide processes for measuring and tracking company headcount plan performance, monitoring progress against plan targets and driving enabling action where needed
Pioneered Strategy & Analytics for one of the largest, most complex workforces in the world: • Developed solutions for high impact, workforce issues through superior analytical skills, fact-based decision making and change leadership • Led initiatives for strategic and operational aspects of workforce decisions, including location, footprint optimization, talent selection, talent saturation, attrition management and compensation • Consulted on projects to redesign of HP's organizational structure, such as CEO-sponsored project to analyze management spans and reporting levels
Strategy and Operations consultant focused on leading operational excellence and strategy initiatives for Fortune 500 financial services clients: • Designed a workforce capacity planning model for the wealth management transaction processing group of a large bank • Redesigned and implemented a customer complaints resolution process for a large insurer • Conducted market and competitive analysis for a life insurance provider entering the credit union industry
Internal consultant focused on performance enhancement initiatives in retail branch performance harmonization, sales office consolidation, process efficiency
Leadership rotational program in Financial Strategy, FP&A, Financial Reporting