San Francisco Bay Area
Administrative and customer relationship specialist with more than 16 years of experience managing office environments and providing customer support in a variety of different fast-paced environments. Excellent written and verbal communication skills and proven track record of building long-term, successful customer relationships.
Manage requests for team product purchases. Manage VP travel, and Expenses using Concur. Manage VP Calendar and coordinate internal/external meetings. Responsible for procurement of departmental needs using SAP. Manage Corporate Credit Card purchases, reconciliation of monthly statements.
Managed project workflow, and ordered required parts. Managed inventory and personnel issues. Scheduled appointments and work to up-sell customers when appropriate. Coordinated follow-up visits for routine maintenance. Formulated costs for clients in order to help stay within budgetary limitations. Provided excellent customer service to existing and potential clients.
Managed multiple accounts/clients simultaneously. Coordinated corporate relocation's and arranged 3rd party services. Prepared estimates with itemized relocation costs. Created long lasting relationships with clients by providing excellent customer service. Formulated costs for clients in order to help stay within budgetary limitations. Highly efficient problem solving skills.