San Francisco, California, United States
Provide case management and psychosocial support within a hospital-based mental health rehabilitation setting, coordinating care plans, discharge goals, community resources, and interdisciplinary treatment collaboration for adults with severe mental illness. Facilitate therapeutic groups, support activities of daily living (ADLs), monitor client progress, and maintain clinical documentation in a fast-paced behavioral health environment. Experienced in crisis de-escalation, patient engagement, recovery-oriented care, and collaborative treatment planning.
Essential worker during the COVID-19 pandemic, supporting daily operations and customer service in a high-volume retail environment. Adapted to rapidly changing safety protocols while maintaining professionalism, teamwork, and operational consistency under pressure.
Completed immersive Italian language study level C-1 through daily coursework and real-world practice in Palermo, Italy. Developed strong cross-cultural communication and adaptability while living abroad independently and navigated local systems, housing, and logistics in a non-native language.