Madrid, Community of Madrid, Spain
Human Resources professional with 8+ years of experience in talent acquisition, employee relations, recruitment, benefits administration and employer branding. Proven track record supporting business objectives through effective talent management and employee engagement initiatives. Trilingual in Spanish, English and French, with experience working in multicultural environments. Based in Madrid and open to opportunities across Spain and Europe.
• Led a team of three HR professionals, overseeing People Operations, Talent Acquisition, Employee Relations, and HR administration across the organization. • Provided strategic workforce insights by preparing and presenting monthly HR KPI and headcount reports to the CEO and CFO, supporting data-driven decision-making. • Managed end-to-end recruitment and selection processes while leading Employer Branding initiatives, including the implementation of a careers website to strengthen talent attraction and retention. • Designed and implemented employee engagement and internal communication programs, including quarterly surveys, company newsletters, employee feedback channels, and organizational culture initiatives. • Administered key HR functions, including payroll oversight, benefits administration, employee relations, policy compliance, and workforce planning, ensuring alignment with labor regulations and company standards. • Developed employee training and development programs in partnership with department leaders, managing training budgets and supporting succession planning initiatives. • Supported organizational compliance and continuous improvement efforts through policy updates and participation in the SMETA (Sedex Members Ethical Trade Audit) certification process.
Supported end-to-end employee lifecycle processes across multiple locations. Experienced in onboarding and HR administration, benefits management, employee relations, corporate wellness initiatives, learning and development coordination, and HR systems implementation. Managed employee benefits programs, social security and insurance enrollment, corporate travel arrangements, and uniform administration while ensuring compliance with internal policies and procedures. Partnered with leadership on employee engagement and employer branding initiatives, including quarterly employee surveys, Great Place to Work (GPTW) certification activities, corporate events, team-building programs, health fairs, social responsibility projects, and company-wide COVID-19 vaccination campaigns. Contributed to the successful migration of employee data and HR processes to SAP HCM, supporting digital transformation and process improvement initiatives.
-Supported end-to-end employee lifecycle processes, including onboarding, HR administration, contract management, and employee records maintenance of both Altia Smart City and Altara Shopping Center employees. -Coordinated employee engagement, wellness, and development initiatives, contributing to a positive workplace culture and employee experience. -Assisted with payroll administration for temporary and hourly employees while ensuring compliance and data accuracy. -Managed employee relations processes by addressing inquiries, feedback, recognition programs, and workplace concerns. -Prepared HR reports, budgets, and workforce data analysis to support decision-making and HR initiatives. -Prepared and organized documentation for Great Place to Work (GPTW) certification process. -Collaborated on training, wellness, and Corporate Social Responsibility (CSR) programs to enhance employee engagement and organizational culture. -Coordinated and produced the company's quarterly internal newsletter, highlighting key initiatives, achievements, events, and employee engagement activities to strengthen internal communication and organizational culture.
-Recruited and selected bilingual talent for leading BPO and call center companies located within Altia Business Park, including Convergys, Startek, KM2 Solutions, PartnerHero, Alorica, Zero Variance, and others. -Managed end-to-end recruitment and selection processes for administrative and corporate positions across companies within Altia Business Park and Grupo Karim's. -Organized and coordinated field recruitment campaigns across strategic locations, including universities, shopping centers, and other talent sourcing channels. -Actively participated in job fairs and talent attraction events to support and strengthen clients' recruitment strategies. -Monitored, analyzed, and reported hiring metrics and recruitment performance indicators, providing regular insights and recommendations to support business decision-making.