Gilke Heylen

Director of Candidate & Consultant Experience DACH BNP @ LHH

Antwerp Metropolitan Area

About

Experience

  • LHH (10 yrs 9 mos)
    • Director of Candidate & Consultant Experience Germany, Switzerland, Belgium, Netherlands and Poland
      Apr 2026 - Present · 3 mos

      - Continuous improvement & innovation to ensure development and enhancements within Delivery & Operations - Lead User & Business Acceptance Testings for internal platform releases - Guarantee high-quality documentation standards - Webinar planning and organisation - Real estate management - Preparation and submission of mandatory reports to official bodies & stakeholders - Maintain & manage relevant quality certifications - GDPR ambassador

    • Candidate & Consultant Experience Manager Belgium & Netherlands
      May 2023 - Present · 3 yrs 2 mos

      - Operational Process Optimization - IT partner - Consultant Onboarding and monitoring - Quality monitoring - Platform testings & translations

    • Senior Operations Coordinator
      Feb 2019 - May 2023 · 4 yrs 4 mos

  • Secretary Plus (4 yrs 4 mos)
    • HR Consultant
      Jul 2011 - Oct 2015 · 4 yrs 4 mos

      As HR Consultant I am responsible for the selection and recruitment of Management Assistants and department Assistants. This contains screening and interviewing candidates, matching the right candidate with the right job and company.

    • Junior Project Assistant
      Jul 2011 - Dec 2012 · 1 yr 6 mos

      Via Project Outsourcing I worked – for Secretary Plus – on project basis with their clients. This means that I worked on location, with a client for several months. When my project came to an end, Outsourcing Solutions looked for new fascinating challenges. You transit seamlessly from one project to another.

  • Intern at Secretary Plus
    Feb 2011 - Apr 2011 · 3 mos

    As an Intern, I supported the Consultants so that they could focus on their core business: matching the right candidate with the right job. That means that I had to be very flexible. My main tasks: - I was the first point of contact for clients and candidates. - I screened candidates by phone, based on their CV. - I was responsible for the administration and archiving.