Ottawa, Ontario, Canada
I am a people-centric leader, specializing in managing, training and motivating employees to achieve professional and personal goals and to develop their careers. • 18+ years of management and human resources experience in sales/services industries in the public, private and non-profit sectors • Post-secondary degree (B.A., Psychology) with significant professional development in management and training/coaching • Multilingual (English, French, Arabic) • Enthusiastic leader, specializing in employee engagement, development and motivation. Selected on multiple occasions to lead the development and improvement of low-performing teams, with positive results on each occasion. Awarded Top Sales Leader on four occasions , and Top Quality for team management • 5+ years of experience in public outreach and client service strategies, including marketing strategies, philanthropy/community outreach strategies, and financial literacy initiatives • Excellent interpersonal, communications and customer service skills • High levels of professionalism, integrity and organization
I facilitate improv classes and applied improv workshops where students learn improv techniques that are directly relatable to performance, work and personal life.