Gideon Eli Dzagah

HR | Employee Experience | Data Analytics & AI Enthusiast | PCP-CIHRM (Level 2)

Greater Accra Region, Ghana

About

Currently serving as an Internal Communications & HR Engagement Specialist at AT Ghana, contributing to recruitment and retention through onboarding programs, impactful internal communication campaigns, and employee engagement strategies. Actively supports HR policies and compliance by addressing employee queries and managing internal vacancy postings, fostering a collaborative and informed workplace. Holds a Bachelor's degree in Marketing from the University of Professional Studies, Accra, and certifications in Corporate Communications, Strategic HRM, and Talent Management. Committed to creating inclusive workplace cultures and leveraging HR best practices to empower teams and drive organizational success.

Experience

  • AT Ghana (5 yrs 11 mos)
    • Employee Experience & Internal Communications Specialist
      Feb 2024 - Present · 2 yrs 6 mos

      1. Strengthened employee engagement by designing and implementing communication strategies, newsletters, and internal campaigns that improved company-wide participation and awareness. 2. Streamlined onboarding processes for interns, national service personnel and new hires by coordinating induction activities, ensuring timely system access, and monitoring HR policy compliance. 3. Enhanced HR operational efficiency by tracking and analysing engagement data and employee survey insights to inform leadership decisions and improve workplace culture. 4. Supported Talent Acquisition by drafting and posting job adverts, shortlisting applicants, and coordinating intake interviews, accelerating recruitment timelines. 5. Ensured regulatory and policy compliance through structured recordkeeping, tracking of employee sign-offs, and liaising with HR consultants for timely issue resolution. 6. Facilitated seamless offboarding through well-coordinated communication, access revocation, and record management. 7. Leveraged digital design tools (Google Workspace, Canva, Postermywall) to deliver visually engaging internal communication materials aligned with corporate branding.

    • Service Recovery Executive
      Jan 2022 - Feb 2024 · 2 yrs 2 mos

    • Customer Service Operations
      Sep 2020 - Jan 2022 · 1 yr 5 mos

  • Marketing Executive at CH Business Consult
    Jun 2017 - Sep 2017 · 4 mos