San Fernando, Central Luzon, Philippines
Act as the main point of contact for my team Ensure daily targets are met Support the team by assisting with or escalating queries and issues Manage cases escalated by the team for further attention Train new staff and identify training needs through regular work reviews Communicate individual and team goals, and suggest ways to achieve them Identify and help resolve key process issues, proposing and implementing solutions where needed Monitor existing processes to ensure they run efficiently Escalate important information to the manager and follow any instructions provided Assist with required reports, such as the amendments Excel report Support the overall team.
• Acquire an understanding of the payment processes & Treasury functions. • Respond to queries in a timely manner & ensure all items are actioned as expected. • Communicate all relevant information to colleagues within the team. • Ensure that all information pertaining to a customer is retained within the pertinent file. • Ensure all tasks are completed daily in a timely and effective manner, escalate outstanding items to management. • Provide support to the payments team by contacting global banking partners in relation to incoming and outgoing payment transactions. • Authenticate documentation and transaction information. • Maintain effective communication between the Treasury department, internal departments and counterparty banks Ad hoc Treasury and Reporting projects. • Ensure that all policies and procedures regarding Anti-Money Laundering, along with, all the Company’s internal controls and policies pertaining to the Money Transfer services are always adhered to. • Provide support for multiple accounts • Proficient in accessing various banking platforms, including Citibank, Wells Fargo, JPMorgan, AIB, ONB, and Bank of Montreal.
• Verify daily Branch operations transaction and service of all areas of business location. And ensures to verify correct booking of transactions. • Communicate effectively with members and other branch leaders. And provide support for branch Learn branch operations functions, policies, and staff duties and participate in evaluating strategic planning .
• Responsible for over the counter transactions and handling customer financial transactions like cash, check deposits, withdrawals, bills payment, booking of local and dollar checks. • Daily balance General Ledger of local and foreign transactions • Perform buying and selling of foreign currency transactions. • Process telegraphic transfer and remittances local and international. • Interview and clarify customer concerns of new account opening and explain available services and other related bank services. • Process debit and credit salary loan payments to client's account. • Monitors posting of branch general ledger entry books and makes necessary adjusting entries. • Process and transfer debit & credit items from GL book to their respective accounts.
• Process telegraphic transfer and remittances local and international. • Interview and clarify customer concerns of new account opening and explain available services and other related bank services. • Process debit and credit salary loan payments to client's account. • Monitors posting of branch general ledger entry books and makes necessary adjusting entries. • Process and transfer debit & credit items from GL book to their respective accounts.
• Process and balance daily bank electronic banking transactions local and international (ATM transaction, POS, Bills Payment, Internet Banking and Fund transfer) • Supervision on BARTS (Bancnet Automated Reconciliation and Tracking System); tagging of payables or float items and claims. • Monitors daily posting of ATM books and makes necessary adjusting entries upon discrepancies. • Coordinates with other banks regarding debit and credit advices, issuances of chargeslips, claims and other discrepancies • Confirms with bancnet member the banks accuracy of accounts payable and receivable entries resolution of other ATM transaction such as Interbank fund transfer, POS and bills payment.
• Arranged, prepare and update financial reports and recording transactions. • Arranged and check invoice check number.